Is Guaranteed Rate a good company to work for?

Guaranteed Rate has an overall rating of 3.5 out of 5, based on over 2,208 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 53% of employees would recommend working at Guaranteed Rate to a friend and 59% have a positive outlook for the business. The best reviews about Guaranteed Rate have been left by employees working as Branch Manager , Vice President of Mortgage Lending and Vice President .

Does Guaranteed Rate pay their employees well?

According to anonymously submitted Glassdoor reviews, Guaranteed Rate employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Guaranteed Rate. This rating has been stable over the past 12 months.

How satisfied are employees working at Guaranteed Rate?

53% of Guaranteed Rate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guaranteed Rate 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Guaranteed Rate?

Loan Officer (72) , Vice President of Mortgage Lending (70) , Loan Coordinator (65) , Mortgage Consultant (60) , Mortgage Loan Officer (60) , Operations Assistant (60) , Branch Manager (43) , Loan Processor (33) , Sales Assistant (33) , Underwriter (33) , Mortgage Loan Processor (29) , VP of Mortgage Lending (29) , Closing Coordinator (26) , Mortgage Underwriter (23) , Vice President (20)

What are the pros of working at Guaranteed Rate according to real employee reviews?

"workers were truly great people and the only thing I enjoyed about my time here." ((in 107 reviews)); "Flexible, option to work from home" ((in 97 reviews)); "Training was great and the POD system is awesome" ((in 49 reviews)); "The technology is great and I can work from anywhere I choose to do so." ((in 49 reviews)); "Most Coworkers were great to work with" ((in 40 reviews))

What are the cons of working at Guaranteed Rate according to real employee reviews?

"Beyond poor management." ((in 118 reviews)); "Hiring when the industry is doing well and massive layoffs when business slows." ((in 113 reviews)); "Pay is low and hard to live on in some areas" ((in 78 reviews)); "Benefits were expensive and not enough" ((in 68 reviews)); "Managers have too many direct reports to adequately support their teams." ((in 51 reviews))

What are employees saying about Guaranteed Rate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Guaranteed Rate layoffs and their outlook for job security at Guaranteed Rate in 2026.

What are the top reviewed Guaranteed Rate locations?

Chicago , Philadelphia , Boston , Schaumburg , Dallas , Irvine , Los Angeles , Tampa , New York , San Francisco , Denver , San Diego , Las Vegas , Raleigh , Wilmington , Houston , Hartford , Plantsville , Miami , Atlanta , Naperville , Scottsdale , Ann Arbor , Charlotte , Colorado Springs , Warwick , Remote , Phoenix , Addison , Cincinnati

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Guaranteed Rate

Guaranteed Rate reviews

3.5

53% would recommend to a friend

(2,178 total reviews)

Victor F. Ciardelli III

61% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Career opportunities

3.4

Culture & values

3.4

Senior management

3.4

Compensation and benefits

Guaranteed Rate has an employee rating of 3.5 out of 5 stars, based on 2,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guaranteed Rate employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 21, 2022

No Job Security - Poor training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Okay pay and benefits - understandable with time off

Cons

Training is awful unless you get a good manager. Some department heads never communicate with their staff, some do. Good luck. After being there a while, there were 3 company wide lay offs in 3 months.

Guaranteed Rate Response

We wish you all the best in your next endeavor.

1.0

Dec 9, 2021

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ok pay but willing to negotiate

Cons

Poor management, unrealistic timelines, no mobility. Prioritizes leads and higher numbers over the well-being of the employees, even when employees speak out about the harsh work environment.

Guaranteed Rate Response

Thanks for taking the time to submit a review. We apologize your experience with Guaranteed Rate didn't live up to its potential. We are also saddened and disappointed to hear your claim about the environment. As you know, our company values transparency and accountability. In an effort to address this directly, we encourage you to call our Human Resources Department when able.

4.0

Nov 6, 2025

salary

Sales manager

Recommend

CEO approval

Business Outlook

Pros

work from home is allowed

Cons

commissions are as the market standard

Guaranteed Rate Response

8mo

Thank you for your review and for highlighting both the positives and areas for improvement. We’re committed to making the necessary improvements and appreciate your input. If you have any additional suggestions, please don't hesitate to contact the Human Resources Department.

Viewing 2170 - 2172 of 2,178 Reviews

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Jobs at Guaranteed Rate

California Personal Lines Account Manager

Mortgage Loan Originator