Guaranty Bank reviews

2.9

39% would recommend to a friend

(257 total reviews)

Doug Levy

55% approve of CEO

26% positive business outlook

Guaranty Bank has an employee rating of 2.9 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guaranty Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

257 reviews
2.0
May 8, 2014

Overworked & Underpaid

Recommend
CEO approval
Business Outlook

Pros

Pretty good benefits and discounts

Cons

Too much emphasis on sales & new customer acquisition, not enough on maintaining current, loyal customer base. Conversion to FiS was EXTREMELY rushed & everyone suffered! Customers, retail employees the most! Very poor communication throughout entire process. No contingency planning at all.

1.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

It was pretty laid back, but can't say that is even a good thing

Cons

NOT PROFESSIONAL AT ALL IN EVERY ASPECT! Its strictly sales, more worried about QUANTITY of accounts VS QUALITY!!! and staff does anything to sign someone up for an account or service without even explaining thoroughly all the fees that come with it or when they will be coming out. They see a joy in overdraft fees and never giving a client a break, just sad and pathetic that they cater to hardworking family but make it hard for them to keep their hardworking money. Sales is so competitive within the staff that they will be quick to take credit for others staff hard work, so sad. Manager there is so rude with comments to staff and clients. There has been plenty of racial comments, comments of someones appearance, sexuality and much more. Embarrassed to say i worked here and will never refer a soul here. Super high turnover and does not surprise me at all!

1.0
Dec 21, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to start banking job, Just to gain experience.

Cons

Don't waste your time here. The pay could be much better. The only time you will be consider for a promotion is if your someone's favorite. The management in the branches already know who they want to cover each Branch so they waste your time. If your liked it's all good. If you aren't then you will never move up. The Rm, branch managwrs, tell you one thing and do another. The managers expect you to pick up all the over time 10 hour shifts while they work 40 hours. Most managers are never in the branch. They come and go as they please. HR doesnt do anything when you have a issue or concern. The goals are crazy. All you hear is sale, sale, sale. You hit your goal "email" great job, you miss your goal "write up." No mentoring, career path plan, or training.

Viewing 10 - 12 of 257 Reviews

Glassdoor has 258 Guaranty Bank reviews submitted anonymously by Guaranty Bank employees. Read employee reviews and ratings on Glassdoor to decide if Guaranty Bank is right for you.