Guaranty Bank reviews

2.9

39% would recommend to a friend

(257 total reviews)

Doug Levy

55% approve of CEO

26% positive business outlook

Guaranty Bank has an employee rating of 2.9 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guaranty Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

257 reviews
1.0
Jan 23, 2015

Sales organization posing as a bank

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will provide you with excellent training, which will enable you to help them profit off the misfortune of others.

Cons

Guaranty Bank preys on individuals with a limited income in order to gouge them with fees when their finances inevitably get off track. Management has goals based primarily on two things: number of checking accounts opened, and amount of revenue generated from overdraft fees. Banks are supposed to help people, but Guaranty Bank does just the opposite every time.

1.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The best reason to work here is that you will be employed.

Cons

Lack of advancement opportunities is ridiculous. You are told, to jump from a Personal Banker position that you must be over 90% of your YTD sales. Even at 110% of sales goals, with multiple years of bank experience (at Guaranty and other companies) you will get looked over for promotion by people with ZERO bank experience. You will effectively be training your Assistant Branch Manger, or Branch Manager on how to do basic everyday tasks because they would rather hire a Best Buy sales associate into management than promote from within.

1.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The management does not understand proper managing techniques and you can therefore work virtually unlimited overtime and make twice your salary. Expectations are low so as long as you show up and sort of do work you won't be fired.

Cons

Company culture is extremely poor. The reason for that is the company has not been profitable for 6+ years and is getting cease and desist letters from the government. Because of this there is an attitude of defeat and there is no energy or excitement in the company. The management complain constantly of how backwards the company is. One manager in particular would say "do you see the name on the side of the building?" every time I tried to suggest better ways of doing business and asked him why we were doing certain things backwards . There was no desire to fix problems or make things better because the company as a whole would not accept it. There were very few forward thinkers and any time there was a good initiative to help lead the department to a better way of doing business it was met with extreme negativity. There is a negative feeling of being over-worked, under-payed and under-appreciated. There are a few good workers within the IT department but they never last very long because they realize that this company is failing and there is not much job security. There is also very little if any inter-department collaboration. Every part of the technology team as a whole did things their own way, did not document anything, and refused to share any good information with other IT teams. When you asked to learn more about a process you would get shut down almost every time. When someone from another department tried to bring to light a process that was failing or something that may not be done correctly from a different team they would be met with massive backlash instead of a humble attitude to learn and grow. The reason for this attitude is because the IT department as a whole is failing and nobody wanted to be the person or team that was blamed for something failing. Instead of looking at it as an opportunity to improve themselves or their team they would shut down any and all constructive criticism and make sure the finger is not pointed at themselves at all costs. If you are looking to build a rewarding career and be challenged then I would not consider Guaranty Bank. If you are looking to do the bare minimum and just skate by in the workplace then you will feel very comfortable with this company. Unless serious changes are made they will lose all of the good talent that they have and eventually the ship will sink.

Viewing 16 - 18 of 257 Reviews

Glassdoor has 258 Guaranty Bank reviews submitted anonymously by Guaranty Bank employees. Read employee reviews and ratings on Glassdoor to decide if Guaranty Bank is right for you.