Not only is it a bad place to work, however it is a bad place to bank there as well. My whole work experience was absolutely horrible. The company has a super high turn-over rate. Literally every day I received an email of a new job opening. The company barely reverse overdraft fees for customers and employees even when the overdraft was not the customer's or the employees fault. The company only cares about numbers. They are not human at all. They purposely rip people off. Very poor management structure. Because management is poor, employees do not know how to handle customer's financial needs. It is very easy to move up within the company because someone is always leaving. If you make a simple mistake it is a automatic write up. The company relies on employees (mainly Sales Associates, Personal Bankers, and Assistant Branch Managers) to bring in sales. If you do not reach your goal for one month you get put on an improvement plan. Employees only look out for themselves. The company does not know what the word team means. The customer service and back office gives out different information to confuse customers and employees. The company hired me a week after they closed down seven branches in the beginning of the year. I did not know they closed down branches until I got into training. When I first got hired I was suppose to start training in the beginning of the month, however due to them having a high turnover rate I could not start training until a month after I got hired. The customers are always angry because the company is always messing up. The management only care about themselves so tellers and personal bankers barely get breaks or vacations.
