Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 76 reviews)); "great first job great people" ((in 75 reviews)); "Great colleagues to work with" ((in 46 reviews)); "Good salary" ((in 33 reviews)); "Good work life balance !" ((in 32 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"long hours both in and out of the office (i" ((in 21 reviews)); "Managers are rude." ((in 18 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 15 reviews)); "The benefits could be better." ((in 15 reviews)); "Boring work, not a lot of variability, you have to stay in the associate role for much longer than necessary, upper management isn’t always receptive to requests for additional responsibility" ((in 11 reviews))

Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

139 reviews

3.0

Sep 16, 2024

A decent emplyment to kickstart your career

Client servicing associate

Recommend

CEO approval

Business Outlook

Pros

good team to work with

Cons

demotivating, no structure to work, solely number driven

2.0

Sep 16, 2024

Deceptive

Client service associate

Recommend

CEO approval

Business Outlook

Pros

good base salary for the official working hours

Cons

Heavily favoured towards females, males don't get many reponses compared to females when reaching out

Guidepoint Response

1y

Thank you for your review. While it might feel unbalanced at times, surprisingly our top performers in London are evenly split between men and women. Both male and female employees consistently achieve strong response rates, with success driven by individual effort, skill, and strategy—not by gender. If you're interested in discovering ways to improve your response rates or to discuss this further, please reach out to guidepoint.learning@guidepoint.com

4.0

Sep 13, 2024

Client Service Associate salary

Client service associate

Recommend

CEO approval

Business Outlook

Pros

On time monthly salary payments

Cons

Boring and sometimes toxic environment

Viewing 64 - 66 of 139 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate, Consulting

Client Service Associate (Class of 2026)

Senior Healthcare Research Associate

Business Development Associate

Guidepoint

Guidepoint Client Service Associate reviews

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Reviews by job title

A decent emplyment to kickstart your career

Deceptive

Client Service Associate salary

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