Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

51% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 78 reviews)); "culture is great for work" ((in 71 reviews)); "Great colleagues to work with" ((in 49 reviews)); "Remote job and good salary" ((in 32 reviews)); "Good work/ life balance at Guidepoint" ((in 31 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 60 reviews)); "long hours both in and out of the office (i" ((in 23 reviews)); "Managers are rude." ((in 20 reviews)); "The benefits could be better." ((in 16 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 15 reviews))

Guidepoint Client Service Associate reviews

3.0

51% would recommend to a friend

(138 total reviews)

Albert Sebag

60% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate, Client Service employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Service professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Service professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

138 reviews

2.0

Aug 4, 2022

Good place for a first job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Flexible to work in office or home. Mentors are there to help you for first month. Most time it is free-and-easy

Cons

You can stay stagnant if you do not meet certain KPIs. No company culture and you can feel foreign even though you work here for months. Mentally draining for hit KPI

4.0

Jul 21, 2022

It’s not bad, but not great

Client service associate

Recommend

CEO approval

Business Outlook

Pros

- young, friendly team - career growth/good for a first job

Cons

- the work itself - culture of the workplace

1.0

Jul 4, 2022

Job description is misleading

Client service associate

Recommend

CEO approval

Business Outlook

Pros

- colleagues are nice - office in Central London

Cons

- the job description is very misleading, they say it isn't a sales job but it pretty much is. Also there's no research involved, you're just spamming on LinkedIn - managers are very discriminating and toxic but somehow they get promoted instead. - All they care about is numbers even though it's very luck based, as it depends on the angle/project you get given - you don't learn much through this job - expected to work overtime

Guidepoint Response

3y

We appreciate you sharing your point-of-view with us. Due to the anonymous nature of Glassdoor, it's unclear how long you've been with the company, but be assured that consistent efforts are being made to ensure that our hiring process is as transparent as possible. As for the role of Associate, it is specifically designed to help our staff develop a range of hard and soft skills like strategic prioritization, problem-solving, and accountability that will benefit them wherever their careers take them. If you wish to discuss further, please reach out to us at feedback@guidepoint.com and we'd be happy to schedule some time.

Viewing 112 - 114 of 138 Reviews

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Good place for a first job

It’s not bad, but not great

Job description is misleading

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