Guitar Center reviews

2.8

41% would recommend to a friend

(2,733 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,733 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers, for the most part. Pay was actually pretty decent.

Cons

Little room to grow with your skills. While the hourly was considerably higher than a sales associate, the quota made for not enough time spent on a guitar to have it be as good as it should for what the customer pays unless you want to burn out. I retained my dignity by retaining my high standards of quality, making the quota and burning myself out quickly, then resigning. The manager treats you like you're expendable, even if you are doing a fantastic job. I make more money doing it on my own being able to spend three times as long to do the job perfect and better while charging the same price. 40 hours a week pay for 50 hours of work if you include the time you need to be clocked out for cleaning up your work area at night and setting it up in the morning. Negative reinforcement, not good for someone prone to anxiety. Some customers are very arrogant and demanding when they really don't know what they want.

2.0
Jan 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Great discount! Great people, customers and coworkers alike! A good place to learn about music equipment and retail sales environment Decent benefit package!

Cons

PAY! Low and commissioned Too much micromanagement Poor management (upper and lower) Inconsistent customer service, merchandising and team effort due to commissioned pay

2.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

There is mostly good comraderie among the employees and it's a great place to be if you like to be around music equipment and musicians. There is growth opportunity available if you are great in sales.

Cons

There aren't really any real cons that I know of. There is a lot of change going on at the management office, and as they attempt to consolidate the various divisions some people are getting laid off or outsourced. So it depends upon which side of the change you are on.

Viewing 178 - 180 of 2,733 Reviews

Glassdoor has 2,797 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.