Guitar Center reviews

2.8

41% would recommend to a friend

(2,733 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,733 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Mar 11, 2025

Horrible Expectations

Recommend
CEO approval
Business Outlook

Pros

Great people, artists, creatives. You meet a ton of cool people that you can connect with outside of work and on a personal and creative level

Cons

Terrible training, no corperate integrity. Pretty much steals peoples money then leaves the store employees to take the blame. Horrible benefits outside of equipment discounts. Outdated operating system and website. Pour communication from all levels of management. No training but high expectations. Plan on getting thrown into a dumpster fire then immediately blamed for the dumpster fire.

1.0
Jan 5, 2025

Going Down The Drain

Recommend
CEO approval
Business Outlook

Pros

The staff at every location I worked at were great people. Genuine, kind, caring, and they all wanted to help customers get the gear they need. The discounts are great if you're in the market for gear.

Cons

District managers and above have not only drunk the kool-aid, they've taken a bath in it. My DM was not only a terrible person but he was also incredibly bad at his job. I received more customer complaints about him than anyone I've ever worked with. Upper management does not care about the staff or issues at the store level. All they care about is selling pro coverage, getting gear card apps, and hitting goals. Now, obviously, they're a business and making money is the name of the game but I've found that they don't care what you have to sacrifice to get there. I was working between 60 and 80 hours a week and was told it wasn't enough. My boss cared so little for the well being of me and my team that it became a running joke. During a zoom meeting with all of the store managers he actually said "I don't care if the building is on fire. Sell pro coverage in the parts that haven't burned down." They push out anyone who isn't an automaton. It's maybe the worst company I've ever worked for.

Viewing 187 - 189 of 2,733 Reviews

Glassdoor has 2,797 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.