Guitar Center reviews

2.8

39% would recommend to a friend

(2,733 total reviews)
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Gabe Dalporto

29% approve of CEO

23% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,733 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Learn how NOT to act as a VP, manager, or exec

Cons

1. Corporate HQ has too many managers, directors, vp's, execs and not enough employees to do all the work that is expected. The gap between management and staff level is too big. No wonder they are going broke. 2. New CFO, Tim, never implemented any changes to fix or help with the constant turnover in the Finance Dept. Tim never bothered introducing himself to the accounting/finance team or thanking them personally. His team works 12-14 hour days. The department is in need of changes. Salaries are 10-15%% under market for LA county. 3. HR VP, Gina, too busy blowing Mike P, does not give a sh*t about the turnover either. Hired all her inadequate buddies and paid them $100k plus salaries. Major compliance issues in the HR and payroll dept. (And YES they are dating). Soooo, classy. 4. Company operates in the red every month, but management has not made any sacrifces or adjustments. Execs get a $100k BMW lease, BIG bonuses at the end of the year, expense accounts... etc... the staff level people might get a 1% raise. BUT, your health insurance will go up that year too. So, you are basically making less every year that you work there. 5. Company is totally delusional. Not employee friendly. They do not promote within. The people that have survived at corporate are scared out of their minds to do anything better. 6. Company is not diverse, mostly white men.

3.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice discounts on gear; Fun to work with coworkers. They have tons of gear to offer. You have the opportunity of trying it for yourself and seeing if that is something that you want to own. You also get to expand your knowledge of technical specs of instruments and gear, learning what's important to you and what's important to the customer's need of the gear you sell to them.

Cons

Possibility of being overworked for so little pay. You have to do everything, and I mean EVERYTHING! From keeping your space clean to cleaning the entire floor. God forbid, you're the only one on the floor in your department and a host of impatient customers come flooding in all at once. It can be difficult to get help from other coworkers because of how understaffed business days can be. If you're scheduled to close, you can expect to be in there for at least another hour or so. Almost impossible to make commission; Favoritism.

4.0
Dec 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Great pay with the right product knowledge and motivation. Awesome coworkers.

Cons

Commission based so there is always competition. With the right staff though, this isn't a problem.

Viewing 2518 - 2520 of 2,733 Reviews

Glassdoor has 2,797 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.