Guitar Center reviews

2.8

39% would recommend to a friend

(2,733 total reviews)
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Gabe Dalporto

29% approve of CEO

23% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,733 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Oct 9, 2013
Recommend
CEO approval
Business Outlook

Pros

- Most of the people that work for Guitar Center are really down to Earth and fun to be around - The product is very easy to get excited about - and there's a lot of product to get excited about - Promotion from within, almost exclusively; this gives you many opportunities for personal professional advancement, but also gives you supervisors who can sympathize with whatever you're going through as an employee - In my experience, upper management seems to really care about people who are going through personal and medical issues; problematically willful employees are rightfully terminated, but those who seek help for their problems are handled with compassion and care

Cons

- when in a commission-based position, you NEED to be there when the customer is there in order to make a "living wage" - Like any commission-based environment, compensation fluctuates - Commission sales on a shared sales floor...enough said? To make this one clear, competition becomes caustic all too often, and jealousy and spite can immediately impact both earnings and personal/mental well-being. When the vibe is good, you can say "bro, I was working with that guy," and there's no malice behind the heads-up. When the vibe is bad, those same words could spark any one of a number of harsh rebuttals - many coworkers are incompetent: this varies from store to store based on the level of hiring ability and training ability of the store management - training is non-comprehensive - the company has a hit-or-miss reputation, but that can be due to the next con... - many customers are looking to make a scapegoat out of the lowly GC guy/gal; expect some rough (verbal, for the most part) treatment from entitled patrons - The worst part is that your hobby becomes your livelihood, but not in the way that you would like (ie. performance); selling gear is primarily about selling, and only about music and gear by proxy

4.0
Oct 7, 2013

The year of indecision

Recommend
CEO approval
Business Outlook

Pros

Great gear, great prices and negotiable pricing.

Cons

Information dissemination is flawed. Senior management non-proactive. Lack of sales training consistency.

Viewing 2539 - 2541 of 2,733 Reviews

Glassdoor has 2,797 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.