Guitar Center reviews

2.8

41% would recommend to a friend

(2,732 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,732 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Apr 22, 2012
Recommend
CEO approval
Business Outlook

Pros

There are only 2 unique reasons for working at Guitar Center: the discounts and the opportunity to go to NAMM. You get, on average, 50% off most equipment, so if you're a musician looking to build your own studio, then you're not going to get better deals than as an employee at an actual music company like Guitar Center (the downside, of course, is that you have to work at Guitar Center). Also, all employees automatically get a pass to go to NAMM. Need I say more for you music enthusiasts? Other pluses worth mentioning include the decent health insurance benefits (even for part-timers) and the chill co-workers.

Cons

Guitar Center is a business run by musicians, not businesspeople. And that's why it's failing so badly. Musicians know squat about how to run a business! Corporate doesn't understand that investing in their human capital is the single greatest action they could take to increase profitability. Instead, they foolishly think that severely underpaying employees will somehow translate to great employee performance and high sales. No. That's not how it works. So where to begin? Let's start with the green screens. Yes. Green screens. Are you kidding me? GC, you need to update your systems. This isn't 1980. Making your customers wait for ages to be checked out because you insist on maintaining an archaic system is not only cheap and annoying but unfriendly toward your profit figures. The low pay--and I do mean low. Guitar Center obviously does not value its employees considering everyone is making minimum wage as a base and then "commission" on top of that (quoted because their commission structure is laughably pitiful). The dress code. Now, I'll admit it's pretty standard (collared shirt and jeans/pants), but this is a music store built around music culture. Why in the world are employees not allowed to wear band shirts (assuming no profanity)? Everyone smokes here. In fact, so many workers smoke that GC started offering a Quit Smoking program. That should tell you how stressful and soul-crushing working at Guitar Center is. After all, the happier people are, the less likely they are to smoke.

1.0
Apr 19, 2012
Recommend
CEO approval
Business Outlook

Pros

- employee discount is decent - you get to work with some truly awesome people - being around gear all day

Cons

- "comission" structure is completely useless - you're expected to do the work of 10 people - idiot managers and supervisors - no respect for personal issues - no respect for the customers

2.0
Apr 18, 2012

Used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging work Good discount from store

Cons

Low pay Employee benefits are subpar

Viewing 2644 - 2646 of 2,732 Reviews

Glassdoor has 2,796 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.