Guitar Center reviews

2.8

41% would recommend to a friend

(2,729 total reviews)
avatar

Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,729 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Jan 21, 2010
Recommend
CEO approval
Business Outlook

Pros

good people can be good money hard work pays off good perks can move up quickly

Cons

100% commission, so if you have one bad month your screwed for 30 days. managers work to many hours

4.0
Jan 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Exciting work and fun people. If you are passionate about music, this is a no-brainer. You'll also make good contacts in the local music scene.

Cons

It's hard work and you are expected to learn fast and move faster. Training is on-the-fly, and others who work there have to make sales too.

2.0
Jan 5, 2010
Recommend
CEO approval
Business Outlook

Pros

If you're a musician, and can complete a few thoughts in a row, you can do ok at Guitar Center. It is a completely commission based job, with the "base pay" being an hourly minimum wage, which must then be faded against. So, a musician can make minimum wage by simply hanging out around the gear that they love. A motivated one can make an alright wage, provided they don't turn around and spend the entire check on gear or vices.

Cons

Guitar Center salespeople get some of the worst reputations of any retail employee out there. It probably has a lot to do with the way they're paid and trained. The training system is marginal at best (you better know something about gear and sales before you get there) and there is very little oversight. As far as the commissioned sales guys are concerned, I'd be willing to bet that only about 20 percent are earning above the poverty line. Of them, only about 3 percent are earning a competitive wage (i.e. enough to pay a mortgage, raise a family, stay out of debt). Store managers and anyone working at the corporate level likely make a reasonable living wage. Sales managers are asked to take a pay cut from their previous year's salaries, with monthly bonuses intended to make up the difference (no guarantee of that happening of course) Assistant managers have the worst gig of all, having all the responsibilities (time and otherwise) of a manager, while still being a commissioned salesperson. Combine that with the usual shady dealings and in-fighting that comes with salesguys on a salesfloor, and it adds up to a completely thankless position. The only reason to take the job is the commission percentage rate hike, which still doesn't make the wage truly rewarding.

Viewing 2713 - 2715 of 2,729 Reviews

Glassdoor has 2,793 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.