Guitar Center reviews

2.8

39% would recommend to a friend

(2,735 total reviews)
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Gabe Dalporto

29% approve of CEO

23% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,735 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- great discounts - lots of hours - you work with music gear - diverse co-workers

Cons

- bad work culture (because of sales per hour commission system, which discourages working together to help customers) - bad commission, unless you have an amazing month of sales (which is often out of your control)

4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Every day is a different challenge. I get the beauty of working in a music store with the opportunity to help a team of passionate musicians build a niche skill of driving a business. The company is going down a more structured training route to prevent what has happened in the past of "just throwing you in." There are great career advancement opportunities and wonderful benefits.

Cons

It is very high pressure, competitive, and the entire weight of the success of the store is on the shoulders of the team running it. As a Store Manager, it is tough to feel you have gotten proper training, as your main trainer is your District Manager who runs 9-16 stores at once. You have to be creative and self motivated to be successful and sometimes it feels there is a flaw in the communication lines,

2.0
Sep 7, 2024

Terrible Management

Recommend
CEO approval
Business Outlook

Pros

My direct supervisor was great but powerless to change the idiotic structures above him.

Cons

A constant refusal from upper management to fix the practices that were driving the company into the ground (terrible logistics, bad commission structures, selling damaged products)

Viewing 271 - 273 of 2,735 Reviews

Glassdoor has 2,799 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.