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      Gymshark

      Engaged Employer

      Gymshark reviews

      3.6

      60% would recommend to a friend

      (377 total reviews)

      Ben Francis

      75% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Gymshark has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gymshark employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      377 reviews
      1.0
      Dec 9, 2022

      Extremely Poor, will not last 10 years.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other work mates, (APART FROM MANAGEMENT.) The 50% off staff discount.

      Cons

      Management is shockingly bad, other than the Senior leads the other Team Leads don't seem to have a clue what is going on. Team members know more about the store than Leads and yet the leads are getting paid more. They offshore their tasks to team members when they can't be bothered to do them theirselves. Some team leads genuinely have no knowledge of anything about the company and it is shocking how they got their jobs to begin with but it is no surprise when they all seemed to know each other previously working at Nike together. It's all a bunch of nepotism and it is disgusting. Meant to be an inclusive company but they have staff that tell female staff that if they work out their arms they won't be attractive to men anymore. There is NO communication between anyone in the company so no one knows what is going on at any point and when asking Team Leads you get a response of "Why would I know they don't tell us anything". Unless you have a morning shift you are unlikely to be able to have much of a social life if you're working 2-10 every shift. Staff are very unhappy with the excessive micro managing by leads, no one is listening to staff with their reasonable complaints. About to be a lot of turnovers if nothing is fixed. Good luck to anyone wanting to work here, joke of a company.

      avatar
      Gymshark Response
      3y
      Hi, thank you for leaving this review. We understand that being open and honest can be difficult, so we appreciate the time you have taken to share this feedback. We would love to discuss your feedback with you in greater detail, as we are always looking to improve. If you would be open to it, please drop our People Team an email at glassdoorresponses@gymshark.com, and someone will be in touch!
      1.0
      Nov 8, 2022

      not nice

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      modern facilities, looks great, free food if you work on side

      Cons

      very clicky, inner circle can do what they want, two faced managers, lying to employees

      avatar
      Gymshark Response
      3y
      Hi - Thank you for taking the time to leave this review for us. We are sorry that we couldn't have made your experience working at Gymshark more positive. We believe our core values stand strong in our new business plan, which will be cascaded throughout the business. However, we are always looking to learn and grow to make Gymshark an even better place to work for our current employees. If you'd be up for a conversation about these areas, our People team would love to discuss them with you, if you drop them a email on glassdoorresponses@gymshark.com someone will be in touch. Thank you again.
      3.0
      Oct 28, 2022

      A mixed experience in a company at a turning point

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company name on your CV which is well regarded. Excellent facilities for those willing to be office based, including well designed work spaces, fully equipped gym with classes and heavily subsidised food. An entrepreneurial workforce with a ‘can-do’ attitude. A growing focus on diversity, inclusion, mental health and physical wellbeing. Openness to hybrid and flexible working.

      Cons

      Gymshark has got too big for the enthusiastic – but inexperienced – senior leadership team, resulting in a series of poor decisions over the past 24 months that are negatively impacting profit. A chaotic working environment due to no alignment at the top and lack of processes across the entire business. A history of promoting those who’ve worked at Gymshark for a long time, without assessing broader role capability, has created a number of managers who lack the experience required to set strategic direction and develop people. Ambiguous job remits, combined with a culture of recognising those who shout the loudest, means employees who deliver quietly but consistently are overlooked. A restructure and redundancy process which was supposed to be company-wide, impacted some functions more than others. This created accusations of favouritism, uncertainty, and a breakdown of cross-department collaboration which are still unresolved 7 months on.

      avatar
      Gymshark Response
      3y
      Hey! Thank you for taking the time to leave this review. We understand that being so open and honest may not be easy, but we really appreciate it. It's great to hear that you feel a strong sense of diversity and inclusion when at work, as this is something that we hold close to our hearts at Gymshark. We know that the past few months at Gymshark haven't been easy, and we are now more aware than ever of of the need to continue to professionalise. We strongly believe that as our new business plan cascades through the business, there will be a sense of direction and leadership, which will be clear to all employees. This new business plan also focuses on Performance Culture, something which will benefit all employees and their personal and professional growth. It would also be great if you would be willing to discuss your feedback in further detail. Our People team is always there to listen, so feel free to contact your People Partner for a more in-depth discussion.
      Viewing 235 - 237 of 377 Reviews
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      ReviewsGymshark reviews

      Glassdoor has 415 Gymshark reviews submitted anonymously by Gymshark employees. Read employee reviews and ratings on Glassdoor to decide if Gymshark is right for you.