H E B reviews

4.2

84% would recommend to a friend

(14,384 total reviews)
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Howard Butt, III

95% approve of CEO

77% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,384 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jul 30, 2013

More than meets the eye

Recommend
CEO approval
Business Outlook

Pros

Insurance package for employees and family is fairly good, 401k package is also good for employees. Work hours are decent.

Cons

Limited promotions at store level, overextend to please with no gratitude from management, not so much customer service but rather management service.

1.0
Sep 22, 2012

Terrible

Recommend
CEO approval
Business Outlook

Pros

If you have a good work ethic, it will be easy to advance. After working here for 6 months, I was 'promoted' from a cashier to a central checkout specialist. I was about to go into training for a central checkout manager at 1 year, but had enough of our CCOM.

Cons

I was promised a titled position and a raise, but management shifted and I continued to act as a manager but never received the title or compensation as promised. I was quite unnerved. Eventually, the new manager stopped scheduling me completely. The managers at my store would keep you in your department as well, if you wanted to transfer it was terrible. No one wanted to stay in the front end at all, but our CCOM would completely block us. Even from transferring stores. Full time hours, no full time benefits. The hours really suck. If you have an open schedule, which is pretty much required, you'll be scheduled to close one day (1AM) and the next day you'll be scheduled to open (6AM). If it takes you 30 minutes to drive home, it really sucks. The inconsistencies in the management sucked too. The managers at my store weren't well coordinated and implemented new company policies inconsistently. One manager would tell you to be firm on one policy, the other would tell you to completely disregard it.

4.0
Sep 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, benefits, flexible schedule, great assistant managers, and friendly atmosphere.

Cons

full shift 8 hours and sometimes cuts shifts and less pay better if raised every 6 months (9.00). Rude Customers.

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Glassdoor has 15,036 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.