Is H E B a good company to work for?

H E B has an overall rating of 4.2 out of 5, based on over 15,049 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at H E B to a friend and 77% have a positive outlook for the business. The best reviews about H E B have been left by employees working as Cash Control Specialist , Receiving Specialist and Healthy Living Specialist .

Does H E B pay their employees well?

According to anonymously submitted Glassdoor reviews, H E B employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at H E B. This rating has been stable over the past 12 months.

How satisfied are employees working at H E B?

84% of H E B employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H E B 3.8 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at H E B?

Cashier (2034) , Personal Shopper (592) , Checker (458) , In Store Shopper - Curbside (421) , Sales Associate/Cashier (348) , Customer Service Representative (282) , Overnight Stocker (265) , Order Selector (185) , HEB Cashier (159) , Pharmacy Technician (153) , Cashier/Bagger (139) , Assistant Service Manager (137) , Front End Cashier (127) , Perishables Representative (125) , Deli Clerk (110)

What are the cons of working at H E B according to real employee reviews?

"Poor management for the most part at my location which has not always been the case." ((in 643 reviews)); "Bad managers are not always held accountable for their bad behavior" ((in 398 reviews)); "Too much favoritism." ((in 203 reviews)); "Upper management does not care about you." ((in 87 reviews)); "Management played favorites and there was no room for growth in the store" ((in 61 reviews))

What are employees saying about H E B layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H E B layoffs and their outlook for job security at H E B in 2026.

What are the top reviewed H E B locations?

San Antonio , Houston , Austin , College Station , Corpus Christi , Katy , Spring , Round Rock , San Marcos , Waco , The Woodlands , Cypress , New Braunfels , Temple , Georgetown , Pearland , Conroe , Sugar Land , Kyle , Dallas , McAllen , Laredo , Richmond , Kingwood , Killeen , Cedar Park , Beaumont , Bryan , Missouri City , Tomball

H E B reviews

4.2

84% would recommend to a friend

(14,397 total reviews)

Howard Butt, III

95% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.1

Compensation and benefits

4.0

Career opportunities

3.8

Work/Life balance

3.7

Senior management

H E B has an employee rating of 4.2 out of 5 stars, based on 14,397 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

14K reviews

3.0

Nov 16, 2018

The BEST and the WORST job in my life--not at all as advertised!

Cake decorator

Recommend

CEO approval

Business Outlook

Pros

Benefits and perks are above average

Cons

HEB "talk" does not equal HEB "walk" Unreasonable job expectations contribute to numerous employee transfers and turnovers. Unadvised sudden schedule changes prevent employees from having quality home life. Numerous texts and phone calls during off time. Unscheduled 10-12 hour shifts without breaks and lunches became the norm. In the beginning I would volunteer to help out during a crisis, soon it became the expectation--eventually I felt like the HEB bakery doormat covering a crisis without being appreciated for it. Classic definition of hostile work environment.

5.0

Aug 7, 2018

Stocker

Overnight stocker

Recommend

CEO approval

Business Outlook

Pros

I am good at working I will keep everything organized and clean and do my job as told

Cons

I'm a very good worker

5.0

Jul 24, 2018

HEB is better

Cashier

Recommend

CEO approval

Business Outlook

Pros

The competitive pay is the best part. The company jumps through hoops to make life easy for the partners (workers). Requesting time off and getting shifts covered are very simple. I am a cashier and have found that the people I work with are great. I am not friends with everyone but that does not affect the work environment at all.

Cons

Working with customers in grocery stores almost always has cons because people suck sometimes. However, HEB actually makes customer service bearable and fun sometimes. I would recommend this job to anyone.

Viewing 292 - 294 of 14,397 Reviews

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H E B

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The BEST and the WORST job in my life--not at all as advertised!

Stocker

HEB is better

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