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      H&R Block

      Engaged Employer

      H&R Block Client Service Coordinator reviews

      3.9

      15% would recommend to a friend

      (11 total reviews)

      Curtis Campbell

      Not enough data to show CEO approval

      15% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      2.0
      Jun 24, 2013

      Seasonal job: client service coordinator

      Client services coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seasonal job at a tax place that over charges, it is what is ecpected, low pay and low responsibility.

      Cons

      Little guidance, no oppurtunity to move up, the pay is very low, it can get really boring at times and I find it hard to take management seriously.

      4.0
      Oct 3, 2012

      Client Service Coordinator (receptionist)

      Client services coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good office atmosphere between co-workers. It varies between offices, but overall the company does a decent job at hiring good people. Fluctuates from fast to slow-paced throughout the week, so it's never monotonous. The company allows for a flexible schedule, which is perfect for students.

      Cons

      Clients can come in or call already upset (usually because of the IRS) and blame H&R Block for their problems. As a CSC it is your duty to be the front representation of the company, so you take the brunt of client complaints. As the face of the company, it is important to never look bored or like you have nothing to do, which can be difficult when the day becomes slow. In my experience my manager would get upset with me for having nothing to do, even after restocking the entire office.

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