CEO is in touch with all stakeholders and is transparent with company strategy.
Cons
Compensation for seasonal employees is dismal. Pay is competitive for most roles outside of seasonal roles.
Marketing needs to do better for local markets beyond general national campaigns.
H&R Block Response
1y
Thanks for the thoughtful review! We’re glad you appreciated the CEO’s transparency—it’s something we’re proud of. We also value your feedback on pay, marketing, and systems. It helps us keep improving the experience for everyone.
H&R Block is continuously identifying how to please clients and provide exceptional service. The leadership team members are brilliant and provide direction with clear goals.
Cons
Opportunity for our company is definitely the process to get questions answered or problems resolved.