HCA Healthcare reviews

They say they have open communication throughout al levels of management. Yes, you can talk to anyone and they listen but they never resolve issues or problems. They are all about the all mighty dollar and care little for their employees. The management is never accountable for their mistakes but tend to place blame on employees when things do not work. They are the worst hospital management I have ever worked under as an RN. Bottom line is they actually do not care about patient care- just if they are making money. They have nursing staff ratio to patients is high. They do not use acuity of patient to calculate nurse to patient ratio- though JCAHO is starting to recognize that better patient outcomes are found is lower patient to nurse ratio. HCA is not about patient care just about making money at the cost of their employees and the patients.

Job descriptions are NOT transparent about the roles at HROC - it is a 24/7 call center with high expectations from HR colleagues out in the facilities. If you have a college degree, you are overqualified for roles here. Look elsewhere. High turnover – low employee retention MICROMANAGED constantly - you will be monitored on how many cases you close in a certain timeframe, how long you're logged off the phone, when you take breaks/go to the restroom. Inefficient training and no communication from management on process changes. No opportunity for growth outside of the call center - hard to move internally if you are a minority. Supervisors block internal applications to areas outside of HROC. Pay is not competitive for the market rate. Overtime is not paid at time in half. No types of bonuses or incentives. Work-life balance is nonexistent. Must work weekends and holidays. Must put PTO requests in 6 months in advance and it will likely not be approved.