Plenty of opportunities, light on compensation and HR transparency.
Pros
There is plenty of work to be done, meaning a lot of opportunity is available to learn new skills. Accounts have service delivery managers and account managers onsite for easy availability.
Cons
Managers you are accountable to can become excessive - currently reporting directly to 5 people. No viable HR contact or representation actually based in the U.S. - almost all communication is over email with offshore HR who work daytime hours in India. Compensation is not merit or role based - it is pre-calculated based on your current wage. Account management is highly influenced by office politics and much of it is involving offshore resources with no transparency. Designations are not handed out according to job role (you may be doing Tier 3 work, while showing Tier 1 or 2 in their portal) but instead seem arbitrary.