HCSS reviews

4.1

84% would recommend to a friend

(235 total reviews)
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Steve McGough

95% approve of CEO

71% positive business outlook

HCSS has an employee rating of 4.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment. Work load is not heavy.

Cons

Below average salary. No stock options

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HCSS Response
2y
Hello and thank you for taking the time to review us! We've heard a lot about how our employees are pretty great and with that, we are glad they've provided such a good environment for you. We aim to prioritize our employee's work/life balance, so it's important to us that you feel supported. We'll continue to do better where we can by reviewing benefits, compensation, etc. to hopefully make this a place you'd like to continue to grow!
2.0
Apr 25, 2024

Hiring External, Firing old

Recommend
CEO approval
Business Outlook

Pros

Used to be a great company with fantastic culture. Now they just keep firing leadership and replacing with external people. Majority of the external hires can't even tell you what our top 5 products do. Everyday is some new change. They can't define what good is but they can fire you for not being good enough. Can't go a day without feeling like my job is at risk no matter how many activities or sales are made.

Cons

They are cleaning house of anyone who has been there more than a year. Watched two people get fired for "not being a fit for the new direction" yet they can't say what direction or what good even is. Pay cuts are going all around the department. Constant commission pay changes.

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HCSS Response
2y
Dear employee, thank you for sharing your feedback with us. We know there have been some recent changes within our Lead Generation Team regarding upper management but please know that while those decisions are never easy to make, they were not done without extensive investigation and research, with the continued prosperity of our Sales Team in mind. We take the feedback of our employees very seriously and are aware that to grow from here, we'll need the help and feedback of our Lead Gen Team to ensure we provide them with proper guidance. We recently held a feedback session for this team, where we openly discussed what they'd like to see from leadership in the future, and what we can provide moving forward to help them succeed after the recent changes. I hope you were able to attend this session! Overall, our goal is the growth of HCSS and we will continue to ensure all employees, both new and old, are presented with a positive environment for that growth. Please continue to speak with your leaders on how we can best provide that to you.
4.0
Apr 25, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good place to start your career. Using new technologies (depends on team).

Cons

Salary is in low-middle range.

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HCSS Response
2y
Thank you for taking the time to share this feedback! We appreciate the time you've spent with us and we would love for you to continue to grow your career here. We'll keep reviewing salaries per market rates to ensure we are paying our employees fairly, but please also don't hesitate to reach out to your leaders and HR Team to discuss how we can help you continue that career. Thanks again!
Viewing 34 - 36 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.