HCSS reviews

4.1

84% would recommend to a friend

(235 total reviews)
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Steve McGough

95% approve of CEO

71% positive business outlook

HCSS has an employee rating of 4.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
5.0
Nov 4, 2023

Interview

Recommend
CEO approval
Business Outlook

Pros

The company really cares about their employees and their customers to high extent. They take pride in helping others which is something that is amazing.

Cons

Can’t think of anything else to say

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HCSS Response
2y
It's so wonderful to hear you are having a great time! We here at HCSS believe that if we can provide a great environment for our employees, that in return will also provide a good experience for our customers. We plan to continue focusing on that company culture to ensure it grows in positive ways more and more each day. Thank you for your review and we wish you all the best!
1.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The Thoma Bravo era at HCSS provides a compelling case study in the dynamics of cult-like behavior and its impact on the deterioration of a company

Cons

The HR is absolutely a cult. HCSS-Thoma Bravo is more Jonestown than a software company. If you chose to work here, this place will steal any sense of your individuality and reduce you to an empty shell of your former self. If you are not careful you will find yourself standing in a South American jungle holding a glass of Kool-aid. Many individuals here are in a state of denial, holding onto hope for a substantial payout from the sale, yet Thoma Bravo appears to have intentions that may betray the trust of many. It's disheartening to come to work here each day under these circumstances Thoma Bravo demeans and degrades people. If you check certain boxes for them, they will give you a uniform and fancy title to make you do all kinds of demeaning stuff. Many question the CEO's true motives, suspecting puppetry

1.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Sounds like HCSS was indeed a remarkable company prior to the Thoma Bravo acquisition.

Cons

To label HR as eccentric and reminiscent of a cult is arguably the understatement of the year. The eerie demeanor of HR, the unsettling aura of the CEO, and the enigmatic presence of Thoma Bravo leave much to be desired. I could delve further into the unsettling aspects, but to keep it concise, I'll conclude with this thought: I genuinely feel for those individuals attempting to endure the transition during the sale.

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HCSS Response
2y
While we appreciate that you wanted to add your voice to the conversation about HCSS, the review is somewhat difficult to address and not exactly actionable. What we can say is that while you may deem the HR team “eccentric”, this diverse team of professionals is working hard to support HCSS, the employees, and our company goals. We have implemented many notable benefits enhancements, improved visibility and equity in promotions and advancement, and more. As companies grow and change, there are often hits and misses. That said, we are always working toward the goal of providing an excellent employee experience across the organization. Similarly, our CEO is a long-time, trusted, and respected member of the team. He is very available for employees including at lunch meetings weekly where we invite questions and discussions during every session. We respect that this may no longer be the right team or environment for you, but we do encourage you, as you say you are a current employee, to reach out and engage on topics that are important to you. We have lots of ways to contribute input and feedback and routinely use this information to inform our decisions. Perhaps with communication, we can be more open and collaborative.
Viewing 46 - 48 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.