HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
avatar

Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
5.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Leadership is amazing and supports the staff. Great culture and people to be around. Career growth happens here.

Cons

No current cons in my opinion

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HCSS Response
2y
We are so glad to hear you are having an amazing time! It's a reoccurring theme to hear how wonderful our people are and it's fantastic to know you feel that support all around you. Thank you for sharing your experience and we wish you all the best in your continued career with us here at HCSS!
3.0
Jun 23, 2023

Fun While It Lasted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at HCSS are great to be around. A lot of people are really helpful and kind, no matter what department you are in. The facilities on campus are also nice to use for a break in between work.

Cons

Some benefits that were available to employees, like ESOP and profit sharing, have been removed since being bought out by Thoma Bravo. The culture of the company feels like it's on a decline as more executives and employees are fully remote and there is a stronger presence of a traditional corporate environment. There doesn't seem to be a real concern for employees as there used to be before, except for a few changes like FMLA and maternity/paternity leave, and TB really just wants us to hit out numbers. However, with an obvious shift of culture and a growing lack of transparency from the executive team, there isn't much to incentivize employees to be hard-working, innovative, and sincere. I didn't get to experience too much time before TB, but the change is very night and day. I also think the performative efforts of HR mask a lot of the real issues that employees are trying to raise.

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HCSS Response
2y
Dear Employee, It’s warming to continuously hear how wonderful and welcoming each and every one of our employees are but we are sorry to hear that you’ve recently felt a decline in our culture. To address some of your concerns, our recent move from an employee-owned company to a privately owned one was made to assist HCSS with rapid growth and to ensure the continued success we’d all like the organization to have. The removal of the ESOP resulted in generous payment to many employees and profit sharing has continued at a double-digit rate. Certainly, the acquisition will bring about some change, but we never want our employees to feel as though their voices aren’t heard. As a result, we are working to enhance and provide a more inclusive environment/employee experience. A recent undertaking by HR to address employee feedback is conducting ‘Stay Interviews.’ These interviews will allow current employees to provide their experience in a safe environment to ensure any feedback they have can be shared. We know it’s not always easy to share your voice, but this communication is essential to us as a collective whole so thank you so much for sharing! We highly encourage you to reach out to your leaders and/or HR team to discuss these topics further. Please also feel free to email us at employeereviews@hcss.com.
3.0
Jun 5, 2023

Fine, but not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The usual tech startup style campus. Gatorade in the fridge. Walking track. Ping pong tables. Seemingly has strong market edge in their software niche, which adds some sense of stability to the company as a whole.

Cons

Strong bias towards individual execs and upper management making snap decisions and creating an "in crowd" and an "out crowd". If you are seen as a good cultural fit, which absolutely includes attributes beyond the stated values, you may find yourself rewarded with quick success. If you find yourself on the bad side of the wrong person, you have already reached the height of your career here. Based on personal experience and hearsay from other former employees, the pay is below-average in most areas for anyone woth a few years experience.

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HCSS Response
3y
Thank you for taking the time to share your experience with us. Here at HCSS, we like to ensure we are providing a welcoming and inclusive culture to all our employees, so hearing that you didn't have a positive experience does not live up to our standards. As our business continues to grow, we want to maintain a collaborative working environment where everyone feels heard and valued. Please do not hesitate to reach out to employeereviews@hcss.com with any additional feedback you may have for us.
Viewing 58 - 60 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.