Does HCSS pay their employees well?

According to anonymously submitted Glassdoor reviews, HCSS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HCSS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at HCSS?

86% of HCSS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCSS 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at HCSS?

Technical Support Analyst (31) , Software Developer (15) , Software Engineer (6) , Technical Support (6) , Business Solutions Analyst (4) , Implementation Specialist (4) , Internship (4) , (3) , Implementation Associate (3) , Intern (3) , Sales (3) , Sales Manager (3) , Senior Software Developer (3) , Software Development Intern (3) , Business Analyst (2)

What are the pros of working at HCSS according to real employee reviews?

"People are great and they care about each other" ((in 41 reviews)); "Great culture, people, and atmosphere." ((in 28 reviews)); "Benefits are great." ((in 26 reviews)); "Pay is competitive and for the right fit, this is a company that can provide career growth." ((in 9 reviews)); "Great work / life balance" ((in 8 reviews))

What are the cons of working at HCSS according to real employee reviews?

"Management also does not take responsibility for its mistakes but will come down hard on the every day worker." ((in 10 reviews)); "I also felt that some of the ideas from upper management sound great on paper and they pushed down with out making sure it really would work." ((in 7 reviews)); "Some managers are also too hands off or biased, making it difficult to explain issues when they arise or understanding the level of importance on issues that come up." ((in 6 reviews)); "Little collaboration with senior leadership" ((in 6 reviews)); "The software is dated and not very innovative" ((in 5 reviews))

What are the top reviewed HCSS locations?

Sugar Land , Houston , Stafford , Southfield , Friendswood , Spring

HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)

Steve McGough

95% approve of CEO

75% positive business outlook

Ratings by category

4.5

Culture & values

4.4

Diversity & inclusion

4.4

Work/Life balance

4.3

Career opportunities

3.9

Senior management

3.8

Compensation and benefits

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

5.0

Apr 5, 2023

Wonderful place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great people and culture - Great amenities - Great product to sell in an Industry that needs it.

Cons

- A lot of process aren’t completely structured and put together. So you’re figuring things as out as you go on.

HCSS Response

3y

Dear employee, it's very nice to hear you are having such a wonderful time! We hire great people and those great people are fantastic at creating a positive environment for everyone here at HCSS. It's also lovely that you believe so deeply in the vision of our products! Moving forward, we will continue to review how each individual can be given the proper tools to build their career and further our focus on continuous growth. Thanks for the review!

5.0

Apr 3, 2023

Great company

Senior qa developer

Recommend

CEO approval

Business Outlook

Pros

Agile nurturing environment, opportunities for career growth.

Cons

I do not see any cons, great company.

HCSS Response

3y

We believe all our employees should be given every opportunity to grow and it's so fantastic to hear that that focus is shining through! Thank you for taking the time to give us this review and we hope for your continued growth here with us at HCSS.

1.0

Mar 29, 2023

Private Equity always makes it worse.

Technical support

Recommend

CEO approval

Business Outlook

Pros

-Lots of vertical and lateral mobility with many vacancies left by leaving talent -Decent facilities if you work in office -Good people working at the company -- HCSS itself is a great place, private equity has tarnished it and made it progressively worse for employees.

Cons

-Private Equity firm TB purchasing the company has taken company culture downhill ever since. -They removed ESOP and profit sharing without replacing it with anything or improving salaries to make up for the loss every year from this. -Roles being consolidated, teams not being given enough resources to complete the doubled workload. This causes people to leave, and causes the work to continue to multiply for those who stay. It seems the longer you stay here, the worse off you are. -Everyone and everything feels like a number here now.

HCSS Response

3y

We appreciate your candid feedback regarding some of our more recent business changes. We are very proud of our internal mobility and giving all employees opportunities to grow in their careers. We believe we hire awesome people and we are glad you see it! Regarding our acquisition by Thoma Bravo, we hope to build on all the great things of past HCSS, while also leading us into continuous growth. Please feel free to reach out and share any additional feedback at employeereviews@hcss.com.

Viewing 67 - 69 of 235 Reviews

Jobs at HCSS

Senior Software Developer

United States

View job

Software Development Manager

Remote

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Marketing Operations Specialist

Information Security Engineer

HCSS

HCSS reviews

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Wonderful place to work

Great company

Private Equity always makes it worse.

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