Does HCSS pay their employees well?

According to anonymously submitted Glassdoor reviews, HCSS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HCSS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at HCSS?

84% of HCSS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCSS 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at HCSS?

Technical Support Analyst (31) , Software Developer (15) , Software Engineer (6) , Technical Support (6) , Business Solutions Analyst (4) , Implementation Specialist (4) , Internship (4) , (3) , Implementation Associate (3) , Intern (3) , Sales (3) , Sales Manager (3) , Senior Software Developer (3) , Software Development Intern (3) , Business Analyst (2)

What are the pros of working at HCSS according to real employee reviews?

"People are great and they care about each other" ((in 39 reviews)); "The culture is amazing and so are the people." ((in 28 reviews)); "Benefits are great." ((in 27 reviews)); "Great work / life balance" ((in 11 reviews)); "Helpful Team mates" ((in 11 reviews))

What are the cons of working at HCSS according to real employee reviews?

"Management also does not take responsibility for its mistakes but will come down hard on the every day worker." ((in 10 reviews)); "Not especially competitive pay for intern position." ((in 8 reviews)); "I also felt that some of the ideas from upper management sound great on paper and they pushed down with out making sure it really would work." ((in 7 reviews)); "Little collaboration with senior leadership" ((in 6 reviews)); "Some managers are also too hands off or biased, making it difficult to explain issues when they arise or understanding the level of importance on issues that come up." ((in 5 reviews))

HCSS reviews

4.1

84% would recommend to a friend

(235 total reviews)

Steve McGough

95% approve of CEO

71% positive business outlook

Ratings by category

4.4

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

3.8

Compensation and benefits

3.7

Senior management

HCSS has an employee rating of 4.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

235 reviews

3.0

Dec 7, 2025

Interesting place if you’re not support

Technology support analyst

Recommend

CEO approval

Business Outlook

Pros

A lot of fun activities, and relatively friendly staff.

Cons

• The support role ties you to your computer and phone waiting for calls. • The shift draft places you in late shifts like 11 to 8. • You complete an overnight shift once a month, 8 p.m. to 5 a.m., even if you worked 11 to 8 earlier. • You return to the office the next day after the overnight. • The culture promotes activities, but support schedules leave you without time for them. • Many people try to transfer out of support as soon as possible. • Training prepares you for basics, but real cases require trial and error.

HCSS Response

5mo

Thank you for taking the time to share your experience. We’re glad to hear you found the team friendly and enjoyed the activities we offer. We also appreciate your candid feedback about support schedules, overnight shifts, and training. Support roles are demanding by nature, and we recognize the importance of balancing coverage needs with employee well-being and opportunities to engage in our culture. Feedback like this helps inform ongoing conversations around scheduling, development, and how we better support our teams. We appreciate your time at HCSS and wish you the best moving forward.

2.0

Nov 16, 2025

Culture

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

Amenities are the biggest plus: gym, basketball court, slide, and gaming systems are ++

Cons

Culture wasn't the best post-acquisition.

HCSS Response

6mo

Thank you for taking the time to share your feedback. We’re glad you enjoyed the amenities and some of the unique parts of our campus experience. We’re sorry to hear that the cultural transition after the acquisition did not meet your expectations. Change can be challenging, and we continue to focus on strengthening communication, alignment, and connection across the company. We appreciate your time with HCSS and wish you the very best in your next chapter.

4.0

Oct 28, 2025

Solid place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are the best, environment and atmosphere is good

Cons

There is an expectation in terms of being self driven and willing to volunteer for other duties

HCSS Response

7mo

Thank you for sharing your feedback! We’re happy to hear you enjoy the people and positive atmosphere at HCSS and we appreciate your note about the expectation to be self-driven. Taking initiative is an important part of how we grow and collaborate, and we’ll continue working to make sure those opportunities feel meaningful and supported. Thank you for being part of the HCSS team!

Viewing 7 - 9 of 235 Reviews

Jobs at HCSS

Software Development Manager

Remote

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Marketing Operations Specialist

Information Security Engineer

HCSS

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Interesting place if you’re not support

Culture

Solid place to work

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