HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
avatar

Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
1.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

You find some of the smartest, hardest working employees in the development department. I’ve learned so much from my peers about working with others and critical thinking.

Cons

When I started working for HCSS, I was hesitant to take the salary offer because it was quite low compared to other companies. Recruiting ultimately convinced me because of the profit sharing percentage. This in combination with unlimited rollover vacation time seemed good enough to compensate for the lower salary. As an employee owned company, we also received part of our shared profit as employee stock that grew as our company did well. It was nice. I felt secure and thought this could be a place that I could work for a long time. Every year we recited a mission, vision value statement which stressed making good lives for the employees. Company culture was something I never believed in but I was starting to. Not anymore. Fast forward to today. The CEO made up his mind to sell the company. Profit sharing bonus is gone, employees stocks are gone, roll over PTO is gone (2 weeks max now). The company did give a small, and I stress small, bump in pay to try and mitigate this but it doesn’t even come close. On top of this, the company is forcing everyone to comeback to the office. There is overwhelming support to continue allowing people, who want to, to work remotely. Also, there is no requirement to be masked or vaccinated or tested to work in the office. People get covid all the time and we actually had an employee die from covid not too long ago. Our productivity has been just as good and expenses very low. I personally save 10 hours a week in commute time. A permanent remote work option is pretty valuable to me, not a complete replacement for the loss in pay but enough to possibly keep me as an employee. The CEO isnt having it. His answer to all the employees is that productivity is not that important and if you don’t like things, maybe HCSS is not the right “fit” for you and you should go elsewhere. Nice.

1.0
Jan 11, 2022

Rapid Decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HCSS has managed to snatch up some of the hardest working individuals I have ever met in my life. In almost any given department, there is talent that is bending over backwards to ensure things run smoothly and successfully. The people I have engaged with and had the pleasure of meeting are connections that will last me a lifetime.

Cons

HCSS always paid decently, but never great. This was mitigated by things like profit sharing, unlimited PTO rollover, and employee stock programs. However, despite the company being constantly touted as "employee owned", the owner recently decided to sell without any input from the staff as a whole, resulting in the loss of most of these extraneous perks. A salary adjustment was offered to some, but not all, in an attempt to compensate for this loss. The adjustment offered was barely a drop in the bucket compared to the lost benefits. All in all, most people took a large reduction in pay. On top of this the company is insisting on forcing people back into the office. This has thankfully been delayed a bit, but the plan is in place despite everything indicating what we are doing now is working fine. Better than fine. It does not seem to matter that we had record breaking profit two years in a row (due largely to cost reduction), or that many employees have regained hours of their lives not having to commute, or that many have been able to start families and spend time with their newborns that they otherwise would have been unable to do. The company boasts a great work life balance, but rather than opening the campus for people who want a place to go work outside their home, they would rather force everyone back. Record profit? Happier employees? Those are pushed aside for one person's idea of "company culture". When asked if vaccinations or masks will be required, you almost get scoffed at. The latest idea is to offer a section of the building they will basically rope off for anyone who wants to wear a mask, effectively ostracizing you from this "culture". All in all, it comes across that one person's definition of company culture is more important than profit, work life balance, or being smart during a global pandemic. It comes across as just wanting to exert control and then cooking up a means to identify and push aside all the people who don't agree.

5.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

-Definitely a culture that fosters career growth -Senior leadership is really bought into making their departments better -Great employee feedback system -The culture is really fun and does feel like a big family -Everyone tries to practice an ownership mindset

Cons

-The buyout significantly reduced profit sharing %, decreasing overall earnings

Viewing 100 - 102 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.