HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
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Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
1.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

I like my fellow coworkers for the most part. The money is ok WHEN you add profit sharing.

Cons

Ok, where do I even begin. A few months ago an email was sent that we were to return to this office and that people would be required to wear masks. I ASSUMED, we would either have a policy in place to require vaccinations or daily testing. Neither of those things are required and after governor Abbot prematurely lifted mask mandates, our Desantis loving CEO scrapped any mask requirements. People are getting COVID left and right in the building and there is not one mention of it. I am super frustrated that I am being hauled into a hot spot of a company on Sept 1. I’m looking for another job where I can work remote and feel safe. People won’t speak up because they are afraid of the backlash from a mostly republican group of employees. COVID is not going anywhere anytime soon.

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HCSS Response
4y
To say that people are getting COVID left and right on our campus is simply false. By no means are we a “hot spot”. Anyone who has come into direct contact with an infected person is notified by either the individual or HR. If you haven’t been notified, it is because you haven’t been in contact with an infected person. We realize that our employees are asking for more transparency on this topic, and we are discussing the best way to share COVID updates without violating HIPAA. While we are not currently asking all employees to wear masks, this is subject to change in the future. We are still providing KN95 masks and face shields to any employee who requests one. We are also working on creating an emblem that employees can put outside of their office/ workstation to notify others that a mask is requested before entering their workspace. Masks are not mandatory as of today, but this could change in the future. It is unfortunate that COVID has become a political issue. Because of this, any decision made will be cited as favoring one political party or another. The political beliefs of HCSS employees is completely irrelevant. Employees are encouraged to speak up time and time again, and there has been direct action as a result of employee feedback.
5.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing company, full of opportunity if you’re willing to work hard and put in the effort. Rigorous interview process that yields in great hires that fit our culture The pay is very competitive even before the profit sharing Nobody got a pay cut or furloughed during covid, the company switched quickly to work from home and allowed us to do our best without having to come to the office After 4 months of raise freezes, raises were reinstated DURING covid!

Cons

- it can be a challenging and demanding environment, that some might not be able to keep up in - some trivial decisions have to be made by an individual on a much higher level than at other companies

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HCSS Response
4y
We're an amazing company with smart, friendly people and are happy to offer competitive pay to our hardworking employees. We appreciate your advice and are glad to have you on the team!
2.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good bonus at the end of the year and stock options. Has a pretty good hold on a good niche market.

Cons

There seems to be too much emphasis on business culture but yet dismissing employee wellbeing during this pandemic. The company has set a goal of returning to the office on September 1 and months ago lifted any mask requirements. There is no requirement to get vaccinated as well. I'm not sure what the response is to the delta variant that has taken over. Texas is one of the worst states for vaccination rates and infections and Fort Bend county in particular is having a huge spike. I am pretty nervous about walking into a situation where I will be spending 8 plus hours a day around individuals with no mask and who may not be vaccinated. I wish there was some communication about our response to this. We should be watching the data and reacting appropriately.

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HCSS Response
4y
It has been our intent throughout this pandemic to make sure that our employee’s well-being was held at a high priority, and that is still the case. Between touchless doors, hand sanitizing stations at all entry points, touchless paper towel dispensers, and free KN95 masks and face shields for all employees, we have made an effort to make all employees feel safe if working at the office (which is still optional). We have also installed a UV system in our air conditioner that allows for the air to be cleaned of bacteria, viruses, and other pathogens before entering a room. The stance has been since the beginning of this pandemic that if schools are closed, we will offer remote work. If schools are open, then we will return to work as of September 1st. We continue to monitor these decisions as well as infection rates and make decisions accordingly. We will not be requiring vaccination for employees. However, we are setting aside space in our 3rd building specifically for any employees who want to take extra precautions. Work stations will be at minimum 6 feet apart (likely more) and masks will be required for anyone entering this area. We will be providing all employees with a small emblem to put outside their office/ workstation, notating that a mask is required to enter their work area.
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