HCSS reviews

4.2

86% would recommend to a friend

(235 total reviews)
avatar

Steve McGough

95% approve of CEO

75% positive business outlook

HCSS has an employee rating of 4.2 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
2.0
Apr 5, 2018

Lots of Perks and Benefits, but Terrible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Wonderful coworkers. The average employee is incredibly driven and intelligent which makes the workplace a lot more interesting and fun than other places I've worked. -Laid back atmosphere; jeans every day, video games all over the office, giant Lego blocks, a slide -Employer paid insurance premiums -Year end profit sharing -Work from home one day every other week -On site fitness center -Free drinks, snacks, and Friday lunches

Cons

-Executives make reactive decisions in a bubble -"The Collaborative Way" is forced on the entire employee base to encourage collaboration and open communication. Unfortunately upper management does not practice what it preaches. They expect their employees to follow this code of conduct, but do not do it themselves. -Unless you are writing code or in sales, you're probably going to be underpaid -Insurance plan is a nightmare. Good luck if you ever go outside of your network! -CEO pushes his political agenda on employees and customers -While comparing themselves to Silicon Valley companies like Google that offering paternity leave, HCSS will not even give maternity leave "because there aren't enough women to make it worth paying for" -EXTREMELY male dominant. Zero female executives. Zero females in sales. Zero females in support. -Employees are often promoted based on saying yes to management rather than on merit. -I saw way too many people let go for seemingly no reason other than one of the executives decided he didn't like that person anymore.

2.0
Mar 5, 2018

Shiny on the outside, but gloomy once you've been here a while

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fitness center (small) with workout equipment and trainers Fruit and snacks, drinks in kitchen Free lunch on Friday Flexible hours WFH once every 2 weeks Profit sharing at end of year

Cons

TERRIBLE medical/dental/vision insurance. They "pay" your health insurance, but claims are an absolute mess and your out-of-pocket max and deductible are sky-high. No maternity/paternity leave Don't question authority or management decisions Fitness benefits ONLY if you like to run People get promoted based on their ability to say "yes," not on skill or merit Some people take the whole workload while others slack off Only see your full profit share if you stay with the company for 6 years, otherwise you lose 25% per year. Outdated programming systems mean every developer has to be "trained" when hired (because CEO refuses change). CEO/Owner micromanages every department. CEO's political views forced onto employees (and customers).

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HCSS Response
7y
Thanks for your review! To clarify, $12,000 is the maximum out of pocket family limit for out-of-network claims annually. Amounts outside of this will be covered by insurance. To counter rising healthcare costs, we subsidize the premiums and take care of our team by also contributing $3000 to a family HRA account every year, which rolls over indefinitely! - Jackie
5.0
Dec 21, 2017

Are you ready?

Recommend
CEO approval
Business Outlook

Pros

You can do (almost) anything if you prove yourself. It can be difficult at times, I admit. If you want to get a job and ride it out without making waves, this may be not for you. If you like being given a chance to do more than take phone calls or program something with no say, then you will like it. It is up to you to do it. There are paths for design, business, technical programming, implementation, sales, marketing. You are not stuck where you got hired if you show affinity in other areas. I am not saying that you cannot feel like you are talking to a wall sometimes. However, if you have faith in yourself and can back it up, it will work. You can be heard at the highest levels. No accomplishment should be handed to you. It can be earned from low to high levels though.

Cons

No riding out a job for a paycheck forever. We don't want you anyway.

Viewing 166 - 168 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.