Hudson has a number of very serious issues that management refuses to address. I should say that it's difficult to figure out just who management is. You will likely never actually speak to the few people at Hudson who can make policy changes. There is no transparency about decision-making at the company. When a new policy is introduced, it is proclaimed in an email from HR with no name attached, and no reasons given for the changes to company policy/procedures.
HR is difficult to communicate. They are responsive if you call in sick, but if you ask about pay, opportunities for advancement/promotion, or for explanations about policy changes, you are likely to be ghosted for weeks at a time, if you recieve a response at all.
The biggest problems, though, involve Hudson's blind commitment to "growth." The company retains clients at a rate that far exceeds the capacity of employees. Every single day you can expect to be asked to do extra work, because there are so many clients who need attention, and not enough employees to cover the work. There are bonuses offered, but rarely do they offer enough money to make the extra work worthwhile.
All of your projects are graded, which is demeaning, even when you're graded at the highest level. The grades impact eligibility for monthly bonuses. However, the bonus system is heavily skewed in favor of the quantity of projects you complete. So even if you perform all of your normal work at the highest quality level, you are unlikely to even get close to a performance bonus. However, you can do completely mediocre work, but as long as you complete a bunch of bonus projects, you recieve a performance bonus. The effect of this system is that much of the work being performed for clients is sub-par. The rushed and low quality work pushes the burden further down the line, and makes everyone's jobs more difficult.
Additionally, the company regularly retains clients with relatively poor credentials. Hudson will not explain their criteria for client evaluation and retention. The company also prioritizes clients that complain publicly about the company (usually without good reason), and we are forced to make every concession possible to satisfy clients that are verbally abusive to employees and ignore the advice of attorneys.
In short, expect to be ignored by management and asked to do as much work as possible to allow this company to continue growing. Do not expect your compensation to increase in any meaningful way over your tenure here. Even though the company continues to retain more and more clients, without hiring more staff, you will not be paid much more.
