Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 32 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews)); "Decent health insurance, 401k, and (up until recently) a pension." ((in 4 reviews)); "Consistent scheduling, standard corporate structure, great benefits, multiple locations." ((in 3 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 11 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric." ((in 7 reviews)); "parking is a 10 year wait" ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

3.0

Feb 8, 2023

Outsourced to Philippines.

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Great health insurance. Great events for family

Cons

Outsourced hundreds of jobs overseas. Favoritism, bureaucracy and tons of inefficiencies.

3.0

Jan 31, 2023

Good benefits but not worth the headache

It business analyst

Recommend

CEO approval

Business Outlook

Pros

Decent benefits. The people are great.

Cons

Constant and disruptive leadership reorganizations. Initiatives are never given enough staff or budget resources to accomplish effectively. If you aren't in an upper management/ leadership position, you're probably making significantly less than industry standard salary for your position.

2.0

Jan 29, 2023

Micromanaging at its finest

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Decent benefits for single people

Cons

Management sucks, big time micromanaging, managers do very little work and expect you to give your life to this job for junk pay

Viewing 55 - 57 of 286 Reviews

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Jobs at HMSA

Sales Account Manager -- Community Group Sales

Honolulu, HI

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Customer Service and Sales Representative

Kapolei, HI

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Program Coordinator II

Medical Management Specialist I

United States

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Team Lead - Customer Relations

HMSA

HMSA reviews

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Reviews by job title

Outsourced to Philippines.

Good benefits but not worth the headache

Micromanaging at its finest

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