Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 33 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Good culture." ((in 11 reviews)); "Work from home has been very beneficial in reducing office stress and typical office politics" ((in 8 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 40 reviews)); "Salaries range too low for market standards." ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 12 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "There's no training on things." ((in 8 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

2.0

Sep 13, 2013

If your employees are happy and satisfied your customers will be happy and satisfied

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical benefits aren't bad but it isn't free which is what one would think working for an insurance carrier. They have a free gym. The people I had to work with most were great and some not so much but for the most part the people there were great.

Cons

No work life balance. They expect you to do more with less pay. Management is more concerned on their own career progression and image than doing what is right and fighting for their team. Longtime employees or lifers can sometimes be the road block as their ideas are old, stifled, conservative and non progressive.

1.0

Aug 5, 2023

Horrible Decision Making

Group underwriter

Recommend

CEO approval

Business Outlook

Pros

My actual time at HMSA was from 2006-2011, and up until the overall decision to turn away from Aloha and move forward on the business platform that led to the downfall of the company, HMSA was a strong, loving, caring, Ohana.

Cons

Leadership made the decision to turn away from the traditional business platform and strategy to support an uncertain business platform that was selfish and not in the best interest of the Hawaiian people. HMSA had a role in Hawaii to protect and provide for the people. The new competitive workplace went against all foundations in Hawaii and therefore the outcome is as you see today. We must move forward now the best we can. Starting all over again with the help of Israel Kamakawiwoʻole.

2.0

Jan 29, 2023

Micromanaging at its finest

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Decent benefits for single people

Cons

Management sucks, big time micromanaging, managers do very little work and expect you to give your life to this job for junk pay

Viewing 88 - 90 of 286 Reviews

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Jobs at HMSA

Community Health Worker (Advanced Care)

Honolulu, HI

View job

Strategic Executive Assistant

Team Lead - Customer Relations

Provider Performance Advocate

Retail Associate - Maui

HMSA

HMSA reviews

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Ratings by demographic groups

Reviews by job title

If your employees are happy and satisfied your customers will be happy and satisfied

Horrible Decision Making

Micromanaging at its finest

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