Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 31 reviews)); "Good culture." ((in 12 reviews)); "+ Good work/life balance" ((in 9 reviews)); "Work from home, decent culture" ((in 6 reviews)); "Coworkers are great and a lot of job openings." ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 38 reviews)); "Low salaries" ((in 13 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 10 reviews)); "no training or support for new managers below director level" ((in 6 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

3.0

Aug 20, 2021

IT Executive turnover leaving 180 visions behind for us to clean up.

Lead infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Stable company attracts good talent along with higher end technical solutions. Get exposure with some of the best products and vendors.

Cons

Executive turmoil and their conflicting relationships forcing certain vendors and companies to be used without proper RFQ and analysis. Tossing money away for consulting of things we never needed to begin with. Favored consultants are not even decent in caliber.

1.0

Aug 13, 2021

Be prepared to be overworked in Memberships Services

Account servicing advocate

Recommend

CEO approval

Business Outlook

Pros

Free health insurance Free gym Company name is big in Hawaii

Cons

- OVERWORKED. 40% of my team left in ONE month. - If you are in membership services, RUN. RUN. RUN. It sounds like an easy job, but they work on a skeletal crew. Turnover is high for a reason! - Micromanaged like crazy. You can work more and more and they will keep adding more duties, if you want a job you can kick back and relax, this is not the job. I wouldn't even want my worst enemy (if I had one) to work here!

2.0

Aug 12, 2021

N/A

Director

Recommend

CEO approval

Business Outlook

Pros

Has good job security, is a very community focused organization, good brand strength in community

Cons

One of the lowest paying employers in the market, below market raises and bonuses, benefits are average

Viewing 127 - 129 of 286 Reviews

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Jobs at HMSA

Medical Management Specialist I

Health Plan Specialist - Hilo

Senior Engineer - Unified Communications

Senior Business Analyst, Command Center

Senior Accounting Analyst

Honolulu, HI

View job

HMSA

HMSA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

IT Executive turnover leaving 180 visions behind for us to clean up.

Be prepared to be overworked in Memberships Services

N/A

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