Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 31 reviews)); "Good culture." ((in 12 reviews)); "+ Good work/life balance" ((in 9 reviews)); "Work from home, decent culture" ((in 6 reviews)); "Coworkers are great and a lot of job openings." ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 38 reviews)); "Low salaries" ((in 13 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 10 reviews)); "no training or support for new managers below director level" ((in 6 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Sep 7, 2021

Little room for growth

Benefits examiner

Recommend

CEO approval

Business Outlook

Pros

Consistent scheduling, standard corporate structure, great benefits, multiple locations.

Cons

Below average wages/salary, not a lot of opportunity to move up in the company, some departments are better managed than others, communication between departments needs improvement, senior employees are stuck in their ways and resist change causing issues and tension.

2.0

Aug 12, 2021

N/A

Director

Recommend

CEO approval

Business Outlook

Pros

Has good job security, is a very community focused organization, good brand strength in community

Cons

One of the lowest paying employers in the market, below market raises and bonuses, benefits are average

3.0

Jun 28, 2021

Overall good place to work

Program manager

Recommend

CEO approval

Business Outlook

Pros

Community involvement and facility amenities

Cons

Difficult to get answers and decisions, professional immaturity on the business ops side of the house with mid-level management.

Viewing 142 - 144 of 286 Reviews

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Jobs at HMSA

Medical Management Specialist I

Healthcare Services Analyst I

Case Resolution Specialist I

Corporate Advanced Analyst I

Customer Service and Sales Representative

United States

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Little room for growth

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Overall good place to work

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