Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 30 reviews)); "Good benefits overall." ((in 29 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Consistent scheduling, standard corporate structure, great benefits, multiple locations." ((in 3 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 34 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 10 reviews)); "Some workers are complaciant, Middle Management tends to be weak and siloed." ((in 5 reviews)); "Very stressful and threating conversations during meetings and in some areas it has become a hostile work environment and you can't say anything because these leaders have been with the company for over 15 years." ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

1.0

Jul 14, 2017

MS Recon/Enrollment Rep

Ms representative

Recommend

CEO approval

Business Outlook

Pros

Most of my co-worker are alright, but a few needs more training.

Cons

Mid to Upper Management are not very good at what they should be doing. Most don't know what and how to manage the worker under their control.

3.0

Jun 2, 2017

Provider Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Challenging, interesting work, good benefits, flexible start times.

Cons

High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric.

1.0

May 28, 2017

Financial services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Always room to move different departments.

Cons

Always lots of work to do.

Viewing 160 - 162 of 286 Reviews

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Jobs at HMSA

Medical Management Specialist I

Strategic Executive Assistant

Customer Service and Sales Representative

Kapolei, HI

View job

Program Coordinator II

Healthcare Services Analyst I

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