Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 33 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Good culture." ((in 11 reviews)); "Work from home has been very beneficial in reducing office stress and typical office politics" ((in 8 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 40 reviews)); "Salaries range too low for market standards." ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 12 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "There's no training on things." ((in 8 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

2.0

Jan 24, 2018

It may pay your rent ...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Carefree employees depending on dept

Cons

Low pay for standard cost of living in HI

2.0

Jan 20, 2018

It’s a good place for those starting out of college to get work experience.

Business analyst

Recommend

CEO approval

Business Outlook

Pros

There are great people who work here. They are also mindful of your quality of life, and ensuring that it’s not always about the work.

Cons

Direction by upper management doesn’t always seem clear. Especially when it comes to what product or vendor they choose for projects.

2.0

Dec 16, 2017

How badly do you need a job?

Account processor

Recommend

CEO approval

Business Outlook

Pros

Training on the insurance industry, the facade of work life balance, weekly famers market

Cons

Systemic discrimination based on ethnicity, protected harrasement, forced 7 day a week mandatory overtime, not being allowed to take time off, Imbalanced workloads, insane amounts of gossip and anger from employees, low pay, paying high premiums for their employees insurance plan, belittling employees in staff meetings, constant sexual comments from management toward female employees

Viewing 199 - 201 of 286 Reviews

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Jobs at HMSA

Team Lead - Customer Relations

Strategic Executive Assistant

Provider Performance Advocate

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Community Health Worker (Advanced Care)

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HMSA

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It may pay your rent ...

It’s a good place for those starting out of college to get work experience.

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