Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 33 reviews)); "Good benefits overall." ((in 26 reviews)); "+ Good work/life balance" ((in 9 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Work from Home is great" ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 36 reviews)); "Low salaries" ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 14 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 10 reviews)); "Some workers are complaciant, Middle Management tends to be weak and siloed." ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

5.0

Aug 31, 2023

Awesome

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work opportunities Great team atmosphere Excellent management Good understanding of work vs home life Good benefits and bonus opportunities

Cons

Sometimes we are required to go into the office lol

5.0

Jul 24, 2023

Great purpose, vision, and coworkers

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Great purpose, vision, and coworkers. Flexible work arrangements supports work life balance.

Cons

Red tape in making changes or getting approvals. Also, old and/or not enough technology to optimize work. Work harder not smarter.

3.0

Jul 9, 2023

Low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great WFH and job hour flexibility.

Cons

Even if you are short staffed, senior execs still expect you to work nights and weekends to give them what they want.

Viewing 202 - 204 of 286 Reviews

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Jobs at HMSA

Program Coordinator II

Customer Service and Sales Representative

Kapolei, HI

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Medical Management Specialist I

United States

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Team Lead - Customer Relations

Supervisor, Health Plan Education & Group Well-Being Plans

HMSA

HMSA reviews

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Reviews by job title

Awesome

Great purpose, vision, and coworkers

Low pay

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