Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 32 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews)); "Decent health insurance, 401k, and (up until recently) a pension." ((in 4 reviews)); "Consistent scheduling, standard corporate structure, great benefits, multiple locations." ((in 3 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 11 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric." ((in 7 reviews)); "parking is a 10 year wait" ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (286 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

4.0

May 24, 2022

Would recommend working here if you like office jobs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, people, culture, organization

Cons

Desk job, processes take too long with bureaucratic red-tape, very black and white medical point of view

4.0

May 23, 2022

Excellent Company to Work For- Depending on Your Team

Program manager

Recommend

CEO approval

Business Outlook

Pros

-Great communication of leadership -Good team bond -Lots of opportunity for upward movement -Good sense of responsibility to community

Cons

-It depends on your department and team. I've never experienced cons, but I have talked to others in other areas with other managers who have experienced hardships -Changes in structure and outsourcing- although HMSA has a strong commitment to the community and wanting to keep staff local they've started outsourcing certain functions to help keep cost down for the members

3.0

May 22, 2022

Good company,

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good company with good intentions.

Cons

A few bad apples/co-workers like all workplaces.

Viewing 223 - 225 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Team Lead - Customer Relations

Provider Performance Advocate

Community Health Worker (Advanced Care)

Honolulu, HI

View job

Retail Associate - Maui

HMSA

HMSA reviews

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Would recommend working here if you like office jobs

Excellent Company to Work For- Depending on Your Team

Good company,

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