Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 34 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 10 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Work from Home is great" ((in 5 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "Terrible management, often times there are micro" ((in 27 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 14 reviews)); "Salaries range too low for market standards." ((in 13 reviews)); "poor upper management, non" ((in 12 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

3.0

Jul 8, 2015

A Company Full of Jobs, Not Careers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health care benefits Company is well-intentioned in trying to improve everything at once

Cons

Compensation is well under market average No attention to career growth or skill development Too focused on operational practices to adopt an innovative mindset Company doesn't empower anyone below an AVP position to make a decision Company cannot prioritize its initiatives, resulting in too many efforts being worked on simultaneously by resources that are stretched thin, resulting in none of them being completed with a high level of quality Disconnect between executives and everyone else

1.0

Nov 4, 2014

Despicable.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the rank and file people were nice.

Cons

Evil senior executives covered in evil sauce with evil nougat centers.

1.0

Nov 4, 2020

Worst Job

Rn, service coordinator

Recommend

CEO approval

Business Outlook

Pros

Good employee benefits, major holidays off

Cons

Salaried pay, just know you'll have to work extra hours, nights, weekends and holidays to stay on top of their unrealistic goals. No support, understaffed, unrealistic expectations, and incompetent management.

Viewing 22 - 24 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Honolulu, HI

View job

Team Lead - Customer Relations

Retail Associate - Maui

Provider Performance Advocate

Accounts Receivable Representative

HMSA

HMSA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A Company Full of Jobs, Not Careers

Despicable.

Worst Job

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