Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 34 reviews)); "Good benefits overall." ((in 28 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Good culture." ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 36 reviews)); "Low salaries" ((in 15 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 10 reviews)); "There's no training on things." ((in 6 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

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HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews

5.0

Jan 13, 2021

Mission driven place to work

Senior executive

Recommend

CEO approval

Business Outlook

Pros

community focused, stable, mission driven

Cons

process oriented, slow to move/adapt

4.0

Jan 7, 2021

Great Culture and interesting work

It project manager

Recommend

CEO approval

Business Outlook

Pros

Amazing people to work with, a lot of Aloha, positive environment

Cons

Sometimes a bit of a disconnect between the top executives to the employees. Some alliances within executive and director circle reward internal promotion.

3.0

Dec 29, 2020

RN Service Coordinator

Rn service coordinator

Recommend

CEO approval

Business Outlook

Pros

Work remotely and flexible scheduling

Cons

More Documentation rather than interaction with members, complicated and multiple documentation platforms, not enough field staff

Viewing 250 - 252 of 286 Reviews

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Jobs at HMSA

Customer Service and Sales Representative

Kapolei, HI

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Program Coordinator II

Team Lead - Customer Relations

Medical Management Specialist I

United States

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