Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great people and atmosphere." ((in 34 reviews)); "Great benefits (but that's too be expected from a health insurance company)." ((in 26 reviews)); "+ Good work/life balance" ((in 10 reviews)); "Coworkers are great and a lot of job openings." ((in 8 reviews)); "Work from Home is great" ((in 5 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 37 reviews)); "Terrible management, often times there are micro" ((in 27 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 14 reviews)); "Salaries range too low for market standards." ((in 13 reviews)); "poor upper management, non" ((in 12 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Sep 3, 2019

Great opportunity

Medical claims examiner

Recommend

CEO approval

Business Outlook

Pros

Challenging opportunity to learn and build a strong foundation about the medical insurance business. Values community.

Cons

Staffing shortage and employee retention.

4.0

May 20, 2019

Great Benefits

Travel coordinator i

Recommend

CEO approval

Business Outlook

Pros

Great benefit plan especially for families.

Cons

long hours including weekend and over time.

4.0

Apr 22, 2019

Good

Csr1

Recommend

CEO approval

Business Outlook

Pros

Great hours over all and benefits

Cons

Pay is not as good as the benefits

Viewing 265 - 267 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Honolulu, HI

View job

Team Lead - Customer Relations

Retail Associate - Maui

Provider Performance Advocate

Accounts Receivable Representative

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