Does HMSA pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSA employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HMSA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HMSA?

23% of HMSA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSA 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at HMSA?

Business Analyst (19) , Customer Service Representative (13) , Manager (9) , Analyst (7) , Claims Examiner (6) , Project Manager (6) , Senior Business Analyst (5) , Senior Systems Analyst (4) , Systems Analyst (4) , Customer Relations Representative (3) , Program Manager (3) , Senior Project Manager (3) , Software Engineer (3) , Administrative Assistant (2) , Applications Developer (2)

What are the pros of working at HMSA according to real employee reviews?

"Great environment and people to connect with." ((in 33 reviews)); "Good benefits overall." ((in 27 reviews)); "+ Good work/life balance" ((in 11 reviews)); "Coworkers are great and a lot of job openings." ((in 7 reviews)); "Work from Home is great" ((in 6 reviews))

What are the cons of working at HMSA according to real employee reviews?

"Low pay and cut the travel department in Keaau." ((in 38 reviews)); "There are too many managers and above trying to climb up or hold onto their positions and those same managers don't seem to care about those doing the work to support their operations." ((in 13 reviews)); "Leadership is horrible in most departments in terms of senior managers and above" ((in 9 reviews)); "It's difficult to find parking garage." ((in 5 reviews)); "High turnover, inadequate training for complex work, a top leadership not concerned about employees despite rhetoric." ((in 5 reviews))

What are employees saying about HMSA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSA layoffs and their outlook for job security at HMSA in 2026.

What are the top reviewed HMSA locations?

Honolulu , Kapolei , Hilo , Honolulu District , Detroit , Oahu Island , Troy , Kailua Kona , Keaau , Pearl City , Hawaiian Gardens , Kea‘au , Kalihi Kai

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HMSA

HMSA reviews

3.0

23% would recommend to a friend

(286 total reviews)

Mark Mugiishi

30% approve of CEO

24% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.0

Work/Life balance

2.7

Compensation and benefits

2.6

Culture & values

2.5

Career opportunities

2.2

Senior management

HMSA has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

5.0

Dec 9, 2017

Neighborhood center associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

being engaged and giving back toy your community, schedule, pay

Cons

cant think of any cons

4.0

Oct 25, 2017

Great benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits & a working environment that, while very corporate, still tries to promote health/wellness for its employees.

Cons

Lack of communication and transparency with employees can be a challenge, and often it feels like the left hand doesn't know what the right one is doing.

4.0

Oct 1, 2017

Good Employees but Culture Needs to Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are friendly and really believe in the company's mission. Employee benefits are good with 401K, health insurance, onsite fitness and depending on the department, flexible work hours

Cons

Culture is very risk adverse.

Viewing 271 - 273 of 286 Reviews

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Jobs at HMSA

Strategic Executive Assistant

Honolulu, HI

View job

Team Lead - Customer Relations

Accounts Receivable Representative

Provider Performance Advocate

Retail Associate - Maui

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Neighborhood center associate

Great benefits

Good Employees but Culture Needs to Change

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