Is HMSHost a good company to work for as a Server/Waiter?

Server/Waiter professionals working at HMSHost have rated their employer with 3.1 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of HMSHost employees being 2.8 out of 5 stars. Search open Server/Waiter Jobs at HMSHost now and start preparing for your job interview by browsing frequently asked Server/Waiter interview questions at HMSHost .

Does HMSHost pay Server/Waiter employees well?

Server/Waiter professionals rate their compensation and benefits at HMSHost with 4.1 out of 5 stars based on 31 anonymously submitted employee reviews. This is 34.3% better than the company average rating for salary and benefits. Find out more about Server/Waiter salaries at HMSHost.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (78) , Manager (77) , Bartender (76) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (34) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 176 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 125 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 71 reviews)); "Good money and you never work more than 40 hours" ((in 64 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 59 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and extremely understaffed" ((in 319 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 120 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 60 reviews)); "No training provided" ((in 53 reviews)); "There is clear favoritism within upper management." ((in 41 reviews))

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HMSHost

HMSHost Server/Waiter reviews

3.1

82% would recommend to a friend

(31 total reviews)

Steve Johnson

4% approve of CEO

44% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.3

Work/Life balance

3.3

Career opportunities

3.2

Diversity & inclusion

3.0

Culture & values

2.5

Senior management

Server/Waiter employees have rated HMSHost with 3.1 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. HMSHost is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

31 reviews

3.0

Mar 22, 2025

2017 Salary

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Amazing tips for full time work

Cons

People just are not tipping anymore so I left this industry

4.0

Jan 15, 2025

Disgusting money

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

20% gratuity, easy menus, lots of hungry people. Benefits. 200.00-800.00 a shift.

Cons

Inflexible schedules, management roves around and you’re on your own most often if there are issues. Utensils are low in stock. Hectic sometimes due to extreme crowds.

4.0

Jan 3, 2025

Good money. Poor management

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Good money, cool coworkers. Good work life balance. Very consistent

Cons

Management is dreadful. They’re jealous of the money we make. It’s sad. Easy to become complacent bc the job don’t change every day is the same

Viewing 1 - 3 of 31 Reviews

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HMSHost Server/Waiter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

2017 Salary

Disgusting money

Good money. Poor management

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