HUB International reviews

3.7

66% would recommend to a friend

(2,122 total reviews)
avatar

Marc Cohen

82% approve of CEO

66% positive business outlook

HUB International has an employee rating of 3.7 out of 5 stars, based on 2,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HUB International employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Larger company with the opportunity to meet people across the country and Canada. Exposed to multiple systems with continued learning.

Cons

Management lacked communication and structure. Decisions were made that negatively impacted employees on a day to day basis. Toxic and political work culture. Very little regard for work life balance.

avatar
HUB International Response
1mo
Thank you for taking the time to share this, and for your three-plus years with HUB. We're glad the broader network and learning opportunities were highlights for you. We're sorry to hear your experience with management and workplace culture didn't reflect the environment we want to build. Feedback about communication, structure, and work-life balance is something we take seriously, and we don't want anyone to feel their concerns go unheard. If you'd like to share more, we encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343. We wish you well in what's next.
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

avatar
HUB International Response
1mo
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
May 19, 2026

Avoid Working for Corporate

Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

avatar
HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
Viewing 19 - 21 of 2,122 Reviews

Glassdoor has 2,214 HUB International reviews submitted anonymously by HUB International employees. Read employee reviews and ratings on Glassdoor to decide if HUB International is right for you.