- Toxic management: the owners, Jim and Amany Hacking and the entire Leadership Team, create a toxic work culture that has caused numerous employees emotional distress. - Micromanagement: there is no trust between leadership and employees, so there is a lot of micromanagement - Time off requests are not handled well (guilt trips when one tries to take it, a million hoops to jump through to be able to go on vacation) - Stingy regarding employee compensation - Mistreatment of employees: communication is often very aggressive from leadership.