Management is ineffective. Training was not properly thorough, and during chaotic hiring times, it was almost non-existent. People in upper management (assistant, store, district) should not have held their position or title at all due to being out of touch, hypocritical, and contradictory. Customers would become irate after you gave them offers for their items- sentimental value does not trump what someone would be willing to purchase for it. Weekends and summers were among the most crushing times of the year due to management deciding to take vacations. Bonuses became non-existent outside of the holidays, and you would only get limited overtime during summer or winter hours.