No movement, upper management always looks for ways to write people up to the point that just having a phone outline in your pocket can result in a write up. Pay raises are VERY difficult, and if you had any write up you will not get a raise, but the raises are only ten cents or less anyway. Insurance is expensive, HR is hard to get a hold of, underappreciated for the stressful work you do by customers and upper staff. Do be careful talking with others, if management catches a whiff you'll be pulled into the office and chided and redirected depending. Also, unions are looked at as negative, as is talking about pay disparity.