Is Hallmark Aviation Services a good company to work for?

Hallmark Aviation Services has an overall rating of 3.4 out of 5, based on over 517 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 65% of employees would recommend working at Hallmark Aviation Services to a friend and 54% have a positive outlook for the business. The best reviews about Hallmark Aviation Services have been left by employees working as CSA - Customer Service Associate , Business Manager and Customer Service .

Does Hallmark Aviation Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Hallmark Aviation Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Hallmark Aviation Services. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hallmark Aviation Services?

65% of Hallmark Aviation Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hallmark Aviation Services 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Hallmark Aviation Services?

Customer Service Agent (99) , Customer Service Representative (95) , CSA (19) , CSA - Customer Service Associate (16) , Customer Service (14) , Supervisor (14) , Customer Service Representative (CSR) (13) , Business Manager (12) , Passenger Service Agent (9) , Airline Customer Service Agent (7) , Customer Service Agent (CSA) (6) , Duty Manager (6) , Customer Service Associate (4) , Guest Service Agent (4) , Manager (4)

What are the pros of working at Hallmark Aviation Services according to real employee reviews?

"Coworker are nice and friendly" ((in 26 reviews)); "People are nice and helpful." ((in 26 reviews)); "Flexible schedule since they hold many international accounts in SFO." ((in 8 reviews)); "Training was easy." ((in 7 reviews)); "Flexible schedule is manageable and enjoyable." ((in 7 reviews))

What are the cons of working at Hallmark Aviation Services according to real employee reviews?

"low pay and sometimes unorganized" ((in 37 reviews)); "Bad management they treat you like a you're nothing ." ((in 34 reviews)); "No flight benefits as of now" ((in 28 reviews)); "Under pay with no benefits" ((in 21 reviews)); "very demanding and long hours" ((in 14 reviews))

What are the top reviewed Hallmark Aviation Services locations?

Los Angeles , San Francisco , New York , Houston , Dallas , Newark , Honolulu , Atlanta , John F Kennedy Airport , South San Francisco , Cleveland , Orlando , Jamaica , Saint Louis , San Jose , Queens Village , SeaTac , Queens , Liberty , Frisco , Texas City , New Castle , Costa Mesa , El Segundo , Long Beach , Signal Hill , Ontario , Denver , Las Vegas , Philadelphia

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Hallmark Aviation Services

Hallmark Aviation Services reviews

3.4

65% would recommend to a friend

(506 total reviews)

Philipp Huber

56% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

2.6

Compensation and benefits

Hallmark Aviation Services has an employee rating of 3.4 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hallmark Aviation Services employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

506 reviews

4.0

Jun 17, 2026

Great team and flexible hours, but lacks travel benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team, flexible hours and PTO

Cons

no travel benefits, and long standing

2.0

Jun 8, 2026

Good starter job, but pay and schedule issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good starter job for those in college Flexible schedule, don't need to come in when sick, can basically call off whenever if you ask early enough Easy interview, basically know some geography and how timezones work

Cons

Low pay Too many responsibilities at the pay range You're basically on call and the schedule will suck if you work for a smaller airline in that airport The insurance is UHC, you obviously know what that means (they're NEVER going to pay for treatment)

2.0

May 13, 2026

Not bad, but never again.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible and good team depending on location

Cons

horrible HR... was not officially removed from system after leaving job

Viewing 1 - 3 of 506 Reviews

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Baggage Claims Officers - Starting pay is $25.00/hr plus Medical Benefits ($32.65/hr with city-approved health waiver)

Airline Baggage Service Agent in JFK Airport - $26.80 w Health / $21.25 wo, Medical

Airline Ticketing Agent - DFW Airport

Dallas-Fort Worth

View job

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Hallmark Aviation Services

Hallmark Aviation Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great team and flexible hours, but lacks travel benefits

Good starter job, but pay and schedule issues

Not bad, but never again.

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