Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,919 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (396) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 111 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 100 reviews)); "The staff is friendly and the guests are usually great" ((in 67 reviews)); "great coworkers and guest are usually nice" ((in 59 reviews)); "Fun and friendly work environment" ((in 43 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 241 reviews)); "Poor management and no one cares" ((in 188 reviews)); "Long hours as any hospitality job" ((in 65 reviews)); "No managers know how to "manage" right" ((in 49 reviews)); "Some management companies are cheap" ((in 30 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,823 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 11, 2011

Great way to increase communication and people skills.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team environment. Working in a hotel provides unlimited interaction with guests and co-workers. Hospitality is a great place to network!

Cons

One working in hospitality must be ready to take on challenges faced when people are not happy. If you are not ready to turn around a bad situation, you will be caught in one yourself!

3.0

May 6, 2011

It's still dead end but with a prettier package.

Better than the economy chains

Recommend

CEO approval

Business Outlook

Pros

A name people recognize, usually it's the most upscale hotel in small towns, pays a little better than the economy chains, Hilton hotel discounts, during slow times you can surf the net or work on homework, since it's 24/7, you may work a lot of weekends, but you have some days in the middle of the week to take care of doctor appointments, etc....On a M-F 9-5 job, you would have to take time off.

Cons

Atleast in my area, no room for advancement, pay is still low, but slightly higher than the economy chains I worked for in the past, some customer are obsessed with their membership level and throw it around to get special rates or favors, a bit "stuffier" than economy chains, we have benefits but they are limited, no sick pay (just vacation and you start accuring until 90 days), little support from management, managers take side of the customers even when they are wrong, managers who haven't worked the front desk in years than expect us to sell out and tell us what we are doing wrong.

1.0

Apr 23, 2011

you get to meet some interesting people

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

the best reason to work at hampton inn is to meet people so you can network. You may find top level management at the inn

Cons

It hard work for a little pay. You don't work 40 hours a week and you don't get the weekend off

Viewing 2812 - 2814 of 2,823 Reviews

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Jobs at Hampton Inn by Hilton

Hotel Front Desk / Guest Service Rep

URGENTLY HIRING Housekeeping Housemen

Housekeeper / Room attendant

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Hampton Inn by Hilton

Hampton Inn by Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great way to increase communication and people skills.

It's still dead end but with a prettier package.

you get to meet some interesting people

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