HandCraft Services reviews

3.8

68% would recommend to a friend

(27 total reviews)

Keith M. Nichols, Jay Nichols and Jeff Nichols

73% approve of CEO

61% positive business outlook

HandCraft Services has an employee rating of 3.8 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HandCraft Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

27 reviews
3.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Working by yourself and limited supervision.

Cons

Long work hours and alternating schedule.

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HandCraft Services Response
1y
I am sorry your experience with HandCraft did not meet your expectations. As a Route Representative/Box Truck driver you are responsible for your dedicated route. When open positions are posted they do include the schedule which notes the days and hours. Unless you accepted a Lead or Fill In position schedules do not alternate. Over the years we have built a wonderful team. We value each team member and appreciate how your role impacts our customers. Fostering a culture of collaboration, integrity, initiative and good old fashioned hard work, we hire people who are passionate about doing the right thing. Our HR department has an open door policy and we encourage all employees to give us a call with any questions, concerns or issues. We provide all employees with monthly training including safety, harassment and bullying, which encourages all employees to report any concerns, issues or abuse.
1.0
Oct 31, 2022

Mechanics be aware

Recommend
CEO approval
Business Outlook

Pros

Work is there, hospitals don’t close

Cons

Manager over mechanics becomes irritated as he is overwhelmed with his lack of knowledge in the new equipment. Average new mechanics may stay 1 to 2 weeks,.

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HandCraft Services Response
3y
I am sorry your experience with HandCraft did not meet your expectations. We have Standard Operating Procedures for each piece of equipment in the plants. There are written policies and procedures that are in our company handbook for all situations. All employees including upper management is trained on how to handle each situation. Our management team is top notch and has been with us for many years. Most moved to the area when the plant was opened and came from our plants in Richmond with years of experience. Over the years we have built a wonderful team. We value each team member and appreciate how your role impacts our customers. Fostering a culture of collaboration, integrity, initiative, and good old fashioned hard work, we hire people who are passionate about doing the right thing. Our growth is a good indicator of this. Additionally, Our HR department has an open-door policy, and we encourage all employees to give us a call with any questions, concerns or issues. We provide all employees with monthly training including safety, harassment, and bullying, which encourages employees to report any concerns, issues, or abuse.
5.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

I love my job! Whether it's the management or the work environment itself, Handcraft is a great place to grow as a maintenance technician. The managers are flexible with your schedule, and are down to earth. As long as you come in and do your job, you have nothing to worry about.

Cons

No cons to speak of at the moment!

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HandCraft Services Response
3y
Thanks for the review ! With the team we have built over the last few years we have seen enormous success and growth and are glad to have you on our team. We couldn’t do it without YOU ! Keep up the good work !
Viewing 4 - 6 of 27 Reviews

Glassdoor has 28 HandCraft Services reviews submitted anonymously by HandCraft Services employees. Read employee reviews and ratings on Glassdoor to decide if HandCraft Services is right for you.