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      Hanover Research

      Engaged Employer

      Hanover Research reviews

      3.6

      66% would recommend to a friend

      (320 total reviews)
      avatar

      Wes Givens

      54% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

      Reviews by job title

      320 reviews
      1.0
      Oct 6, 2015

      Mediocre

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will make good friends here. You will also find it funny that you become friends with people by commiserating about your job and complaining about the same things over and over.

      Cons

      - Hanover likes to say we have experts all over the place. The truth is, that number is actually closer to zero. This makes for a bad environment for young intelligent professionals who are getting their first taste of research in the real world. This also misleads a lot of prospective employees into coming to Hanover. - As a researcher, I would recommend staying away from Hanover. The business model is set up in a way to be as "efficient" as possible, i.e. quick, that you (the researcher) are part of a fast spinning assembly line--and you are nothing but an assembly worker. So, you can imagine the work is mind numbing and if you do it long enough you will start learning some very bad research habits. Being thorough and factual goes out the window in favor of selling your research. - The work itself is not really challenging, from a research perspective, the only challenge is going through project after project and completing them in the ridiculously little amount of time you are asked to do so. - As I have mentioned above, there are close to zero subject matter experts at Hanover which means that there is little to no room for developing one's expertise. You will learn a few tricks here and there but nothing really marketable. (I am talking to individuals who come in with a Master's or PhD--If you come in knowing nothing, then yes you will learn something here). - Your seniors all have that aura of "I don't really know what I'm doing," this is incredibly frustrating. - Ambitions have very low ceilings at Hanover. After you get promoted to a content director position, something that doesn't take too long, there's very little room to go up beyond that point. - Transparency is non-existent here. You have no idea what can get you fired, a promotion, a raise...It's very subjective. - The pay is absurdly low, especially if you have a PhD in anything--the government pays way more than what you will be offered. - Oh, and 2% match on your 401(K) not too terrible, right? well you only get that after 5 years. So, each year you are looking at a 0.4% match rate.

      avatar
      Hanover Research Response
      10y
      Thank you for your feedback. I am sorry to hear that you did not enjoy your time at Hanover Research, especially after being in seat for over 3 years. I am also sorry to hear that you spent so much of that time commiserating with coworkers instead using your tenure to work with the company to find solutions to some of the challenges the company faces as a high growth business. We’re an environment that welcomes feedback and solutions! Hanover provides custom research to a wide variety of clients. We do not claim to have subject matter experts in every field but do have methodology experts in most areas such as primary research, survey research and quantitative analysis, to mention just a few. New researchers join us with degrees in Public Policy, Liberal Arts as well as business and economics so they learn about a variety of industries, research methods and deliverables especially during their first year regardless of whether they join with an undergraduate or graduate degree. Research projects are driven by client needs and their custom requests thus efficiency is essential. With time, I can understand how certain types of projects could become repetitive but we offer team rotations and project type rotations to offset this. Researchers just need to discuss one of these options with their personal manager. The company provides all employees with clear performance criteria for each role so that there is no ambiguity around promotion criteria and performance expectations. Hanover continues to invest heavily in training all employees at all levels.
      4.0
      Oct 5, 2015

      Great company, not so great pay

      Research intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hanover has a very friendly and open company culture, as well as very engaging and challenging work. The timelines are short so you will always get to work on new assignments.

      Cons

      The pay is pretty low for the level of talent Hanover is trying to attract.

      avatar
      Hanover Research Response
      10y
      Thank you for your feedback, I am glad you enjoyed your internship experience at Hanover. We review our intern program annually including the hourly rate to ensure that we are remaining competitive with other similar programs in the DC Metro area. Our hope is always that the focus on professional development including developing writing, quantitative analysis and survey design skills remains the main attraction to the program but understand that our intern compensation needs to align with the market. Again, thank you for your feedback.
      4.0
      Sep 17, 2015

      Overall Satisfied

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers. Continuous feedback. I've been able to achieve a healthy work/life balance. The company rewards employees and adjusts compensation based on performance. Able to function more autonomously over time. Provides opportunities to socialize with co-workers. Work is challenging and feels fulfilling, but that could be sector-specific. Great opportunities for mentoring. Extensive mentoring/training for new employees.

      Cons

      Experience may differ greatly based on content team or specialty area. Deadlines can be tight, but this is communicated during the interview process.

      avatar
      Hanover Research Response
      10y
      Thank you for your feedback. I am glad to read that you are enjoying your time at Hanover. I am sorry that the tone during the recent content satisfaction survey presentation came across as dismissive. That was not our intention at all. We are aware of the challenges expressed during the survey and are working on ways to address them. Each employee's perception is valuable to us and the purpose of the annual survey is to give everyone the opportunity to give the Executive team insight into their perceptions of their role along with helping us focus on the main areas for improvement. Please keep sharing your feedback with your manager, Content Director, VP of Content, HR representative or the CEO directly.
      Viewing 268 - 270 of 320 Reviews
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      ReviewsHanover Research reviews

      Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.